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Product Builder

New York, NY

Job Title: Product Builder

Location: Remote from either NY, NJ, CT, NC, or GA

Start Date: ASAP

 

Named one of WorkLife’s 50 Best Places to Work and one of Fast Company's Most Innovative Companies, Whalar Group is a global Creator company on a mission to liberate the creative voice. We believe the future belongs to Creators: those who dream loud, and wrestle those dreams into the real world. Passionate, diverse, modern storytellers who create vibrant culture and value-driven communities. Brave entrepreneurs who demand a new creative playground and a new economy, the Creator Economy. Check us out at whalargroup.com

Whalar Group’s unique ecosystem includes six companies: 

  • Whalar Agency, the world’s leading independent Creator and Social agency
  • Sixteenth, a full-service, 360° Creator and talent management company
  • Foam, the operating system for talent managers
  • Moby Ventures, a creator-centric venture studio
  • Umi Games, a groundbreaking gaming studio
  • The Lighthouse, is an IRL campus for Creators and their teams.

About the role:

We’re hiring the first Product Builder on Ops Labs - a new internal division inside Whalar Group whose job is to make the rest of the company faster, sharper, and more AI-native.

Across recruiting, talent, finance, marketing, sales, and legal, there are dozens of manual workflows that an AI-native operator could rebuild in a week. You’ll do exactly that: spot the workflow, ship the agent or app that replaces it, prove it works with evals, and get it into the hands of the team.

You’ll run the entire loop - spec, prototype, test, deploy, observe.

If you’ve already rebuilt your own job with AI, and you have the artifacts to prove it, this role is for you.

What a real month could look like: 

  • Week 1 - You shadow Talent. They spend three hours a day screening applicants. You ship an agent that runs the first 80% of that loop, with evals proving it doesn’t hallucinate creator-fit signals. You sit with the trace logs every morning for a week and tune.
  • Week 2 - Finance is closing the month. You build a lightweight reconciliation app on top of their data, dogfood it yourself, throw it away, rebuild it in two days, ship it.
  • Week 3 - You run a 90-minute working session with the Sales team - not a lecture, a build session - and leave them with two Claude projects and a Cursor setup they actually use.
  • Week 4 - You ship a small internal observability dashboard so we can see which of our agents are paying off and which are quietly drifting.

The bar:

We hold three lines.

Production, not demo
Cat Wu (Claude Code) puts it well: “If an automation doesn’t work 100% of the time, it’s not really an automation.” We don’t ship 95%. The discipline of finishing the last five percent is the job.

Evals are the PRD
If you can’t measure whether a workflow actually works, you haven’t shipped it. You don’t need to build a hundred evals - you need to build the ten that matter and read them weekly.

Build for the slope, not the snapshot
Models will get better. Your job is to elicit the maximum from today’s model while building systems that automatically benefit from tomorrow’s. Be ready to throw your own work away when the model gets smarter than your scaffolding.

Who you are: 

You don’t fit a job title. You’re a polymath. You have product instincts, design taste, and you ship code. You may have come from product, engineering, design, ops, startup founding, or applied AI - we don’t care.

What we care about is this:

  • You have a personal stack you’ve evolved over months. You know which agents you trust, which you don’t, and why.
  • You build things you actually use - daily-driver tools that live on your machine and others’ machines.
  • You read traces and logs the way a chef reads a kitchen. It’s how you find what’s broken.
  • You have a point of view on evals, on agent design, on where humans add judgment that models can’t.
  • You have taste - and a body of work that proves it.

What you get:

You’ll be one of the first hires in a brand-new function. You’ll have autonomy, budget for tools and infrastructure, and direct access to senior leadership across Whalar Group’s businesses (Foam, Sixteenth, Whalar, Lighthouse and others).

Your work will compound across multiple companies, not just one. And you’ll help define what AI-native operating looks like inside a modern creator-economy org - at a moment when most companies haven’t figured it out yet.

Our values:

At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 

The perks:

Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.

  • Medical, Dental, Vision
  • 25 days of PTO + Sick days + Winter break
  • Retirement planning with employer match
  • Monthly phone/internet reimbursement
  • Professional development stipend
  • New joiner's Home office allowance 
  • Up to 16 weeks of paid parental leave
  • Volunteer days
  • Identity theft protection & Legal assistance
  • Company Paid Life & Disability Insurance
  • Voluntary Life Insurance Policy
  • Voluntary Hospital and Critical Illness Insurance
  • Voluntary Pet insurance
  • Employee Resource Groups

Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

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