Technical Program Manager, Infrastructure

🚀 Whatnot

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, and as a remote co-located team, we operate out of hubs within the US, UK, Ireland, Poland, and Germany today.

We’re innovating in the fast-paced world of live auctions from fashion, beauty, electronics to collectibles like trading cards, comic books, and even live plants. Whatnot has something for everyone.

And, we’re growing. Whatnot has been one of the fastest growing marketplaces and we’re hiring forward-thinking problem solvers across all functional areas.

💻 Role

We are looking for a strong Technical Program Manager who will work across our Infrastructure and Product teams to drive incident management and stability efforts. You will be embedded within the Infrastructure Engineering team and partner with leadership across the organization to strengthen Whatnot’s security and quality.

• Drive the Infrastructure engineering roadmap, strategy and execution of cross functional initiatives.
• Prioritize key technical initiatives and features to provide the highest quality of data for internal customers to ensure that it’s reliable, discoverable, and secure.
• Identify and deliver on efficiency improvements for Infrastructure to support the business.
• Develop processes based on data and modeling that consistently review and improve Whatnot’s capacity needs.
• Clearly communicate roadmap, progress, and insights to key teams and stakeholders.
• Do whatever it takes to ensure the engineering team is operating effectively, unblock them and make sure they can move at a rapid pace.
• Drive strategic initiatives across the company as needed.

Team members in this role are required to be within commuting distance of our San Francisco, CA, Los Angeles, CA, or New York, NY hubs.

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Technical Program Manager you should have 6+ years of relevant experience, plus:

• Experience leading complex, multi-disciplinary, and highly visible technical and operational initiatives across the company.
• Ability to thrive in ambiguous environments, identify trade-offs, and make decisions with limited information in high-pressure situations.
• Experience building roadmaps, project/release plans with a strong understanding of dependency management.
• Strong analytical and quantitative skills; ability to work with key stakeholders to define key business questions and to build data sets that answer those questions.
• Entrepreneurial drive and proven ability to achieve stretch goals in an innovative fast-paced environment.
• Startup experience at a high-growth company. 
• Excellent written and oral business communication and people skills, with the ability to influence stakeholders.
• Bachelor's degree in Engineering, Computer Science or related technical field.

💰Compensation

$178,000/year to $235,000/year + benefits + equity

The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity.

🎁 Benefits

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)
• Health Insurance options including Medical, Dental, Vision
• Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
• Care benefits
  • Monthly allowance on both food and wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning, such as adoption or fertility expenses
• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
• Monthly allowance to dogfood the app
• Parental Leave
  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.