tags.new

Lead Program Manager, Developer Outreach

Remote

Lead Program Manager, Developer Outreach

Summary

We are looking for a Lead Program Manager to join our team and manage our Developer Outreach program portfolio. This role reports to the Chief of Staff to the Chief Product and Technology Officer. As the Lead Program Manager, you will independently lead the strategic alignment, design, delivery, and evaluation of critical WMF programs related to volunteer developers and our Hackathons. You will work across multiple teams, departments, and Wikimedia stakeholder groups to deliver programs that achieve impact in strategic areas of change and development.  

The Lead Program Manager should oversee all aspects of the programs in their portfolio, including achieving alignment, tracking and resolving cross-functional dependencies, and resolving risks and blockers. They are someone who is a great cross-functional relationship builder, able to focus a large and diverse group around common strategic outcomes, who takes a flexible approach to program and change management amid ambiguity.

This is a remote position working with internationally distributed teams. Typical working hours are standard working hours for the Eastern US time zone (UTC -4 / -5).

You are responsible for:

Program Design & Planning

  • Understanding our technical contributors user experience and needs
  • Defining objectives of all developer outreach programs
  • Develop programs that respond to strategic opportunities for impact and develop approaches to ensure their successful execution
  • Develop and drive strategic roadmap for the program portfolio
  • Drive quarterly planning process for assigned programs (e.g. OKRs)

Program Delivery

  • Lead all aspects of the delivery of the developer outreach programs
  • Manage and facilitate dynamic in-person and virtual events and workshops focused on Wikimedia’s technical ecosystem and technical skill development for diverse international audiences
  • Manage the creation of materials related to program delivery for in-person, hybrid, and virtual learning and community building settings
  • Lead and mentor a team of outreach coordinators, including providing work breakdown, guidance, coaching to all team members
  • Support community organizations to implement related programming to expand reach with target audiences
  • Manage budgets and resources for outreach activities, including contracting and managing external vendors and consultants as required
  • Manage teams across functional boundaries, both internal and external
  • Communicate overall vision and direction of the portfolio to various stakeholder audiences

Program Evaluation & Reporting

  • Design program evaluation plans
  • Establish milestones and monitor adherence to overall plans and schedules
  • Develop and report upon relevant qualitative and quantitative project metrics
  • Prepare reports and presentations to communicate program outcomes and progress toward strategic goals, to both internal and external stakeholders

Stakeholder Management

  • Build and maintain relationships with community leaders, organizations, and stakeholders
  • For each program, identify relevant stakeholders, develop a shared understanding of program goals among them, keep them aligned, and ensure they understand their commitments to program goals and other stakeholders
  • Serve as the core spokesperson and advocate for the program

Additional responsibilities

 

The right person is better than the right set of experiences. These are the traits we’ve identified make great additions to our team so far:

Skills and Experience:

  • 8+ years experience managing multi-stakeholder groups with staff, partner organizations, and volunteers
  • 8+ years experience in community management or technical event management, including a portfolio of past projects related to technological and social change
  • Proven track record of having positive impact on large teams and complex projects, effectively balancing competing priorities, and delivering results
  • Strong program management skills: prioritization, organization, planning, time management, facilitation, problem solving, and decision-making
  • Experience mentoring others
  • Excellent written and verbal communication skills in English and executive presentation experience
  • Ability to build rapport and influence with distributed teams representing various cultures, featuring different communication and learning styles
  • Ability to interact effectively and develop effective working relationships with all levels of management, staff and communities
  • A commitment to and experience in creating a culture of equity, inclusion, and diversity
  • Ability to engage with a large amount of complexity and move from ambiguity to clarity
  • Ability to communicate and collaborate with both deeply technical and non-technical stakeholders
  • Detail oriented with an ability to keep big picture in mind

Additionally, we’d love it if you have:

  • Experience working in an international organization that has a distributed workforce 
  • Experience working within a movement with strong culture and values
  • Experience working with online communities, particularly as part of the free culture movement
  • Fluency in languages other than English
  • Global perspective, with significant experience living or working internationally
  • Bonus points for experience contributing to Wikipedia and the other Wikimedia projects

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$126,234 to US$192,381 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Kingdom, United States of America and Uruguay.  Our non-US employees are hired through a local third party Employer of Record (EOR). 

We periodically review this list to streamline to ensure alignment with our hiring requirements. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Wikimedia Foundation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.