Enterprise Business Development Executive - Fuel iX (Customer Experience)

Who We Are

In collaboration with our parent company, TELUS Digital, we’ve launched Fuel iX, an enterprise-grade AI engine designed to help companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly.  Fuel iX is an enterprise platform that makes it easy to connect a company’s infrastructure to an extensive library of LLM models and to turnkey and custom generative AI applications, while giving you observability of all of the steps in between. 

The Enterprise Business Development Executive will be a foundational member of the Fuel iX Business Development team and drive new business and revenue growth for Fuel iX. 

Location

This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of our US offices OR in a Work From Anywhere (Remote) capacity with travel to clients and WillowTree offices expected. 

Responsibilities

• Maintain a robust and up-to-date pipeline of enterprise level opportunities, identifying and pursuing existing and upsell opportunities to achieve set revenue quotas
• Develop an in-depth understanding of prospective customers’ businesses, developing and tailoring solutions to their needs and timelines
• Effectively communicate, demonstrate and present Fuel iX solution and value proposition to prospects, customers, and partners 
• Establish and cultivate relationships with multiple senior level contacts at target accounts with an emphasis on engagement with C-Suite level prospects
• Effectively articulate and educate customers on Fuel iX’s business value through compelling executive-level presentations
• Exceed quarterly and annual sales goals by building and growing a pipeline of prospects and closing new business
• Drive expertise in solution selling and managing the sales cycle for a complex business offering
• Collaborate with internal partners and operations teams to build and foster strong relationships with customers
• Stay abreast of AI, Machine Learning, and Customer Experience industry trends and developments, and build market insights into pipeline and sales strategy
• Provide accurate sales updates, reports and forecasts to leadership, contributing to overall sales strategy

Competencies

• Current and significant experience in B2B SaaS enterprise sales with a proven track record of exceeding multi-million dollar targets
• Experience selling B2B SaaS technology and CX solutions into enterprise organizations with multiple stakeholders required 
• Experience selling digital tools into the contact center space, and deep contact center software industry product knowledge, required 
• Outstanding communication and presentation skills, with the ability to clearly articulate complex AI solutions to multiple stakeholders  
• Strong interest in operating in a fast-paced environment with shifting priorities based on market needs 
• Ability to successfully communicate and partner with cross-functional teams and internal stakeholders 
• Comfort level with change as it relates to selling an evolving product suite 
• Self-starting closer with the proven ability to grow key relationships and build a wide pipeline of new business
• Excellence in time management, task prioritization, and evaluation of situational urgency
• Well-organized, self-motivated and able to work independently with minimal direction
• Some travel to client and office locations will be expected
• Familiarity with generative AI technologies

Why WillowTree?

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.