Executive Recruiter [India]

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location, Flexibility, and Working Hours

This is a hybrid role. This model requires the ability to work in a hybrid mode from our office in Noida. Our work from near culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting from other global offices.

Our team has a flexible working hours model with expectations to work 8 hours a day Monday through Friday, with at least 3-4 hours overlapping with US Eastern Standard Time. 

The Opportunity

As an Executive Recruiter, you’ll support our business as both a recruiter and a trusted advisor, working with hiring managers to understand our business needs, refine interview processes, and create and execute creative hiring strategies. Reporting to the Head of Global Executive & Commercial Recruiting for TELUS Digital Solutions, you will help to establish a new and improved strategy and approach to leadership hiring in India and eventually in the region as well. 

Responsibilities

• Manage the full recruitment life cycle, from sourcing candidates to hiring, while continuously improving our hiring process
• Collaborate with senior business leadership, hiring managers, and interview teams to build inclusive and motivated teams
• Develop innovative strategies to scale the hiring practice across multiple locations within India
• Maintain relationships with top talent, ensuring access to diverse talent pools for current and future positions
• Facilitate interviews to assess candidates’ skills, experience, and cultural alignment with our firm
• Conduct market research to create job descriptions, advise on compensation, and understand the competitive landscape.
• Adapt and pitch our value proposition to match the business evolution, negotiate complex situations, and maintain high offer acceptance rates
• Provide timely communication with candidates and hiring managers about the recruitment process
• Partner with hiring teams on interview best practices to ensure an inclusive interview process that builds diverse and equitable teams
• Use data to evaluate pipeline health and implement strategies to improve recruiting outcomes

Qualifications

• Over 6 years of experience recruiting for leadership/executive roles in the practices of Engineering, Technology, Digital Products, Data, and/or AI/ML
• Proven experience sourcing and engaging passive candidates in competitive industries, at leadership levels
• General understanding and application of Employment Law
• Skilled in managing executive candidates and complex job requisitions
• Strong ability to establish consultative relationships and build trust with candidates and hiring managers
• Capable of flexibly adapting recruiting strategies and processes to evolving business needs and industry changes
• Excellent in juggling multiple priorities, roles, and hiring manager relationships without compromising quality
• Adept at navigating ambiguity and building consensus across multiple teams
• Creative in developing solutions to meet strategic business needs 

Bonus Points

• Experience working at a growing global company
• Experience hiring management consultants
• In-house recruiting experience, preferably within the tech or design industry
• Understanding of recruiting metrics and how to utilize data to influence hiring decisions and improve processes
• Experience with our current tech stack: Greenhouse, Gem, LinkedIn Recruiter, ModernLoop, Ashby

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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