Pre-Litigation Case Assistant

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.  

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.  

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.  

Position Summary:

The Pre-Litigation Case Assistant plays a key role in supporting personal injury cases during the pre-litigation phase. This individual will manage a caseload of 115-135 cases, ensuring the timely and accurate preparation of demand letters, acquiring and reviewing medical and billing records, and maintaining case data in FileVine. The assistant will also work closely with clients, medical providers, and the case manager to ensure effective communication and the proper handling of case details. The ideal candidate is organized, detail-oriented, and experienced in personal injury law, with a strong ability to handle multiple tasks efficiently.

Key Responsibilities:

• Effectively manage a case load of 115-135 cases
• Accurately prepare case details for liability, PIP, and UIM demand letters
• Continuously communicate with clients and medical providers to ensure proper treatment and diagnostic tests are performed effectively and in a timely manner
• Acquire and review medical and billing records throughout the treatment phase of the case
• Accurately maintain case management data in FileVine (case management database)
• Successfully support a cooperative team dynamic with case manager
• Requests open records
• Maintain portal management
• Ensures that records requests are submitted for all hired cases
• Redistributes email responses regarding to open records. Funnels records status to case handler
• Sends correspondence to Medicaid and Medicare for all new clients
• Sends LOR to Medicare and Medicaid to all new clients
• Maintain and stay current on checklist items

Qualifications:

• High school diploma or GED; college degree or paralegal certification a plus
• Proficient in personal injury law involving motor vehicle accidents
• Excellent organizational skills with outstanding attention to detail
• Professional appearance and behavior
• Ability to maintain a high degree of discretion dealing with confidential information
• Minimum of 2 years (preferred) of experience in a plaintiff’s personal injury law firm
• Exceptional verbal and written communication skills on the phone, in person and email
• Excellent time management, multi-tasking, and critical thinking abilities
• Proficient in Microsoft Office Suite and Case Management software (FileVine preferred)

Physical Requirements: 

• Office environment with normal business hours necessary to satisfactorily perform job functions.  
• Stand/Sit – Must be able to remain in a stationary position up to 50% of the time. 
• Walk – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. 
• Use of hands/fingers to handle or feel – constantly operates a computer and other office machinery such as a copy machine/printer. 
• Climbs stairs – May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.   
• Carry weight/lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.  

Benefits and Perks

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays
• Tuition Reimbursement

Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. 

WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.