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Technical Writer
Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.
Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.
This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.
Position Summary:
The Technical Writer is responsible for creating, updating, and maintaining comprehensive training materials and documentation. This role requires a keen eye for detail, the ability to translate complex concepts into clear and accessible content, and strong collaboration skills to work effectively with subject matter experts (SMEs) and other team members. The ideal candidate will have a background in technical writing, or a related field and a passion for developing high-quality training resources.
Key Responsibilities:
- Create, edit, and maintain training manuals, user guides, e-learning content, quick reference guides, and other instructional materials.
- Translate complex technical concepts into clear, concise, and engaging content suitable for a diverse audience.
- Ensure all documentation is aligned with company standards and guidelines.
- Work closely with SMEs, trainers, and other stakeholders to gather necessary information and validate content.
- Conduct usability testing and gather feedback from end-users to continuously improve documentation and training materials.
- Organize and manage a library of training documents, ensuring they are easily accessible to the training team and other employees.
- Maintain version control of all training materials and ensure that obsolete documents are archived appropriately.
Qualifications:
- 6+ years of experience in technical writing, preferably within a training or educational environment.
- Strong understanding of instructional design principles and experience creating content for various learning formats.
- Bachelor’s degree in Technical Writing, English, Communications, or a related field.
- Excellent written and verbal communication skills, with the ability to explain complex concepts clearly and concisely.
Physical Requirements:
- Office environment with normal business hours necessary to satisfactorily perform job functions.
- Stand/Sit – Must be able to remain in a stationary position up to 50% of the time.
- Walk – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
- Use of hands/fingers to handle or feel – constantly operates a computer and other office machinery such as a copy machine/printer.
- Climbs stairs – May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
- Carry weight/lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
Benefits and Perks
- Medical, dental, vision
- Company paid Life and AD&D Insurance
- Company Paid STD (with no waiting period) and LTD Insurance
- Option to purchase additional Life and AD&D Insurance
- Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
- 401(k) with company contributions
- Paid Time Off
- 10 Company Holidays
- Tuition Reimbursement
Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job.
WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.
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