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Social Services Assistant

Dallas, Texas, United States

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.  

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.  

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.  

Position Overview: The Administrative Assistant will provide essential support to the Social Services Coordinator, ensuring smooth operations and efficient management of client services. This role requires a detail-oriented and organized individual who can handle administrative tasks and assist in coordinating social services for clients.

Key Responsibilities:

  • Assist clients in completing applications for benefits and services, such as housing assistance, healthcare, and financial aid. 
  • Manage and organize community services contact cards in FileVine ensuring all records are accurate and up to date. Research new community resources.
  • Schedule appointments and follow-ups for clients with the Social Services Coordinator
  • Maintain communication with community organizations, service providers, and government agencies.
  • Prepare and distribute informational materials about available social services and community programs.
  • Handle phone calls, emails, and other correspondence related to client services.
  • Monitor and track client progress, updating service plans as necessary.
  • Support the Social Services Coordinator in advocating for clients to ensure they receive fair and timely access to services.
  • Perform other administrative duties as required.

Qualifications:

  • Minimum of 1 year of experience in an administrative role, preferably in social services or a related field.
  • Strong organizational and time management skills.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to handle sensitive information with confidentiality and professionalism.
  • High school diploma or equivalent; additional education or training in administration or social services is a plus.

Benefits and Perks

  • Medical, dental, vision
  • Company paid Life and AD&D Insurance
  • Company Paid STD (with no waiting period) and LTD Insurance
  • Option to purchase additional Life and AD&D Insurance
  • Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
  • 401(k) with company contributions
  • Paid Time Off
  • 10 Company Holidays
  • Tuition Reimbursement

 

Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. 

WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security. 

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