Medical Records Manager

Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.  

Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client’s side every step of the way.  

This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can’t just take our word for it...apply today and join the WLG family.  

Position Summary: Personal Injury trial law firm seeks a full-time medical records manager to handle all aspects of medical records management on behalf of personal injury clients, including gathering, organizing, and summarizing records; preparing records depositions and meetings with medical providers. Ideal candidates will have a background working in a law firm, reviewing medical records and bills, excellent communication skills, attention to detail, operations management.

Key Responsibilities: 

• Oversee the daily operation of the medical records specialists.
• Audit cases for monthly and/or quarterly reviews for medical record specialists.
• Have weekly huddles with teams to provide updates and KPI tracking.
• Routinely meet with the Director of Medical records.
• Conduct monthly one-on-one meetings with all team members.
• KPI monitoring, tracking and improvements to meet KPI goals.
• Authority to oversee and control document distribution.
• Collect and organize information for your entire company.
• Ability to recommend changes to processes on document retrieval and storage.
• Ability to request, organize, summarize, redact and track requests.
• Ability to learn and understand the medical records specialist role.
• Reporting, dashboard management.
• Reporting issues management, project management, monitoring and tracking.
• Acts as a liaison between the support staff from the firm and the medical records, providers, managing requests with strict adherence to deadlines and confidentiality.
• Payroll and timekeeping
• Provide administrative support as required.
• Assists in reviewing and reconciling billing invoices, researching submissions, and verifying delivery for invoice payment.

Qualifications:

• HS degree or GED
• Bachelor’s in health information management a plus but not required.
• An equivalent combination of training and relevant work experience.
• Advanced computer skills including MS Office applications (Word, Excel, Power Point), Internet, e-mail, database management and scheduling software programs.
• HIPAA compliance knowledge.
• RHIT or RHIA certification a plus but not required.
• One (1) to three (3) years of experience in an administrative role.
• Experience working in an administrative support role with medical records in a law firm, health care facility or third-party records company.
• Associate degree in business management, administrative services, or related field.

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks

• Medical, dental, vision
• Company paid Life and AD&D Insurance
• Company Paid STD (with no waiting period) and LTD Insurance
• Option to purchase additional Life and AD&D Insurance
• Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
• 401(k) with company contributions
• Paid Time Off
• 10 Company Holidays
• Tuition Reimbursement

Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job. 

WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.