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Product Operations Supervisor

US Remote

About WithMe, Inc.

WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. On the forefront of innovation, we're a remote first company that emphasizes a healthy work/life balance. We are profitable, operate in all 50 states, and have been ranked as one of the 5000 fastest-growing private companies in the United States for three consecutive years. Watch our employee video to learn more about working at WithMe and discover why we were named a top employer by the National Apartment Association!

Meet our brands:

PrintWithMe makes printing convenient for everyone, everywhere. We're an automated printing solution found nationwide in coffee shops, co-working spaces, and multifamily apartment building locations.

SipWithMe is specialty coffee made simple. Our mission is to provide an innovative and cost-effective automated coffee solution for multifamily, coworking, and other business verticals.

WithMe, Inc. is actively scaling with many of the National Multifamily Housing Council Top 50 managers and owners in the country, including Lincoln Property Company, Greystar, Fairfield, Avenue5, and many others.

Product Operations Supervisor

Location: Remote - US

WithMe, Inc. is seeking a strategic and execution-focused Product Operations Supervisor to support the execution of cross-functional initiatives and help deliver operational excellence across our product lines. This role serves as a critical link between individual contributors and operations leadership, ensuring that product and process initiatives are executed smoothly, documented thoroughly, and communicated effectively across teams. The position is fully remote and reports to the Sr. Operations Business Manager.

What You’ll Do

Project & Process Execution

  • Manage multiple projects from planning to completion
  • Maintain clear documentation, timelines, and trackers
  • Use tools like Excel, Google Suite, and project management software
  • Lead recurring check-ins to ensure alignment and progress

Product Focus

  • Act as the operations lead for assigned product line(s)
  • Research and recommend hardware and consumable updates to support efficiency
  • Manage communications around product updates (hardware, consumables, tech)

Operational Excellence

  • Identify and document process improvements across the organization
  • Serve as a cross-departmental liaison facilitating clarity and momentum

Leadership & Development

  • Balance individual execution with team coaching
  • Support team growth and contribute to scaling strategy

Qualifications

  • 5+ years in operations, product support, or project management
  • Project management certification (PMP, PMI, CAPM) preferred
  • Proven ability to manage multiple projects with attention to detail
  • Strong communicator across technical and non-technical audiences
  • Highly organized, self-motivated, and process improvement–oriented
  • Proficient in Excel/Google Sheets and project tools
  • Experience managing teams or cross-functional efforts is a plus
  • Customer- and operations-focused mindset

Benefits and Perks

  • 100% remote work
  • Employee equity program
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Life and disability insurance
  • FSA and HSA options
  • Flexible vacation + additional PTO for exempt employees
  • Annual education/training allowance
  • Team offsite and in-person event opportunities
  • Culture grounded in performance, customer obsession, candor, transparency, and respect

Full compensation packages are based on position location as well as candidate experience and qualifications.

This position will also qualify for annual bonus opportunity.

Base Salary Range

$83,000 - $96,000 USD

The Perks & Benefits for Full-Time Employees

By working at WithMe, Inc., you’ll be at the forefront of scaling a high growth, early stage company that's driving innovation.

  • The majority of our roles offer a 100% remote work environment although some may require residence in a specific geographic location/region
  • You’ll get some skin in the game with employee equity
  • We stand behind our core values: Performance, Customer Obsession, Candor & Transparency and Respect
  • There’s transparent communication from the top down
  • You’ll have a collaborative, smart, and forward-thinking team to share ideas with
  • You’ll have direct, meaningful impact as we scale
  • There are fun and inspiring in-person team event opportunities 

And we’ve got you covered on all of the most important benefits: 

  • Comprehensive health, dental and vision coverage
  • Retirement plan with company match
  • Life and disability plans
  • FSA and HSA accounts
  • Annual training and education allowance 
  • Flexible vacation for full-time salaried exempt employees and competitive paid time off for hourly nonexempt employees 

Notice of Recording

WithMe, Inc. informs you that to maintain transparency and accuracy, all interviews may be audio and/or video recorded. This practice aims to improve our selection and evaluation procedures. Interviewees will be asked for consent to record. If declined, they can still participate, but it may limit comprehensive evaluation and/or add additional steps to the interview process. We appreciate your understanding and cooperation. Our commitment to transparency and excellence in our interview processes remains a priority.

Equal Opportunity Employer

WithMe, Inc. firmly believes in the importance of diversity and cares deeply about creating a more equitable world. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sexual orientation, gender, gender identity, national origin, protected veteran status, disability status, or any other protected status under applicable laws.

California Consumer Privacy Act (CCPA) Notice:

As part of our recruitment process, WithMe, Inc. collects and processes personal data relating to job applicants. We are committed to handling your personal information in a transparent, secure, and lawful manner. This data may include information you provide during the application process (e.g., contact details, work history, and references) as well as any additional information necessary to evaluate your candidacy.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include the right to know what personal data is being collected, to request deletion of your data, and to opt out of the sale of your data. WithMe, Inc. does not sell any personal data of applicants or employees.

For more information about your rights and how we handle personal information, please refer to our Privacy Policy.

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