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Sales & Development Specialist

Birkirkara, Malta

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Our Account Management team lies at the heart and soul of Wolt, ensuring all our existing restaurant partners and Wolt's success in Malta. As Wolt grows both in scale and scope of offering, the strength of our account management team must develop with it.

As an Account Management team member, you will manage an exclusive portfolio of top-tier restaurant accounts. You will also  be focused on after- sales for our key restaurant partners. Specifically,  we have a wide array of beneficial services, which you can up and cross sell.

Your mission is to forge stronger bonds, help your partners succeed, drive profitability, and enhance operational effectiveness across your portfolio by leveraging a continuously expanding suite of technologically advanced products and services.

You’re excited about this opportunity because you will take care of your own restaurant portfolio, and will be responsible for the overall restaurant relationship post-onboarding, which includes: 

  • Providing after-sales support to improve our merchants' performance.
  • Up and cross-selling services to merchants
  • Build strong client relationships, through regular communication.
  • Report on the status of accounts.
  • Up and cross selling new  services and marketing campaigns to existing partners.
  • Act as a key communicator between our operations and restaurant partners.
  • Work closely together with the marketing team to plan and execute campaigns together with restaurant partners.

Our humble expectations

  • Fluent in English (Maltese is an asset) 
  • 1 year experience in Account, Supplier, Vendor Management or Sales
  • Strong understanding of sales and ability to deliver excellent partner experience
  • Target driven and proactive 
  • Strong (verbal and written) communication skills with an ability to build relationships
  • Good time-management skills with a problem-solving attitude
  • Excellent interpersonal skills with the ability to adapt the tone to suit the audience
  • Strong analytical skills with the ability to make data-driven decisions
  • Microsoft Excel / Google Sheets knowledge

Next steps

If you are excited about working in a high-growth environment, taking ownership, and leading an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! :)


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