New

Key Account Manager

Helsinki, Finland

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re all about great partnerships – and that starts with great people. Are you an experienced and strategic account manager with a true ‘service first’ mindset? Does a varied and challenging role in one of Europe’s fastest growing companies interest you? If so, then we’d love to chat!

What you’ll be doing

As we are growing rapidly, we're looking for a Key Account Manager to provide world-class account management and support to a portfolio of our key restaurant partners. This will be a mix of independent strategically important eateries and larger chains, so there’ll be a variety of queries to answer and problems to solve as well as deals to negotiate and close!

You’ll work closely with your partners to improve their performance, introduce relevant products, and support them in their day-to-day operations. This is a role that combines commercial thinking, data-driven decisions, and direct collaboration with partners.

Day-to-day in this role you’ll:

  • We’re looking for someone who knows how to build great partnerships and drive real growth. Here’s what your day-to-day might look like:
  • Close deals with key restaurant partners—structuring, negotiating, and onboarding with care.
  • Drive adoption of Wolt products and services.
  • Grow relationships with existing partners by understanding their needs and helping them thrive.
  • Boost performance with regular check-ins, data insights, and quality reviews.
  • Own the partner journey after onboarding, acting as the main point of contact.
  • Collaborate cross-functionally—especially with ops, marketing, and sales—to plan campaigns, solve challenges, and build business cases that create value for partners.
  • Analyze the market and keep an eye on competitors to stay ahead.
  • Use data smartly to focus your energy where it makes the most impact.
  • Share partner feedback to help improve how we work and what we offer.

Our humble expectations 

  • Solid experience in account management or sales, ideally with key accounts or complex portfolios.
  • Strong negotiation skills and vision on how to build long-term, results-driven relationships with key partners.
  • A sharp commercial mindset paired with a genuine interest to see partners succeed.
  • Excellent communication skills—you build trust quickly and adapt effortlessly to different audiences.
  • An analytical approach—confidence working with performance data and tools like Looker or Power BI.
  • Proactive and accountable—you take ownership and get things moving without waiting for instructions.
  • Comfortable with CRMs and business tools—quick to pick up new platforms.
  • Fluent in Finnish and English, both written and spoken.

What we offer

  • A fast-paced, international environment with a strong, supportive team spirit.
  • The chance to make a real impact from day one → your work directly supports our merchant partners and Wolt’s growth.
  • A role with plenty of ownership and autonomy → we trust our people to get things done.
  • A hands-on, scale-up environment that combines startup energy with solid company foundations.
  • Local benefits such as private healthcare, paid holidays, and regular team events (depending on the country).

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today and don`t forget to attach your CV!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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