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Account Manager, Retail

Copenhagen, Denmark

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Do you enjoy working with partners, building good relationships, and supporting growth in a fast-moving environment?

At Wolt, we’re looking for an Account Manager (Retail) who will play a key role in supporting our retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you.

About the role

Wolt is a Finnish technology company best known for delivering meals and groceries, but our ambitions go far beyond that. We’re building a platform that powers the retail experience of the future, enabling customers to order everything from groceries and flowers to pharmacy items and general merchandise—all delivered to their door in minutes.

In Denmark, Wolt has already established a strong retail presence, and we’re continuing to grow. To support this journey, we’re looking for an Account Manager (Retail) to help manage our retail partners. You’ll work closely with colleagues in Denmark and Wolt’s HQ, supporting our mission to make shopping simple, convenient, and fast.

This role focuses on partner support, account coordination, and performance monitoring. You’ll help make sure our partnerships run smoothly and create value for both our partners and Wolt.

What you’ll be doing

  • Partner Support: Build and maintain positive relationships with a portfolio of retail partners.
  • Account Coordination: Assist with the day-to-day management of accounts, ensuring partner needs are met.
  • Performance Monitoring: Track and review partner performance, highlight opportunities, and share feedback internally.
  • Collaboration: Work with marketing, operations, and other teams to deliver campaigns and projects.
  • Administration: Keep partner information up to date in our systems and support reporting needs.
  • Problem-Solving: Help troubleshoot partner issues and ensure smooth communication.

Our humble expectations

  • Some experience in account management, customer success, or sales is an advantage, but not required.
  • Strong communication skills and the ability to build good working relationships.
  • Comfortable working with data in tools like Excel; experience with BI tools is a plus.
  • Organized and proactive, with the ability to manage multiple tasks at once.
  • A team player who enjoys working cross-functionally.
  • Fluency in English and Danish.
  • Retail or FMCG experience is a plus, but not essential.

What we offer

At Wolt, you’ll join one of Europe’s fastest-growing tech companies and gain valuable experience in account management and retail operations. You’ll work in a collaborative, supportive environment with opportunities to learn and grow within Wolt’s international network. We offer a competitive salary, hybrid working, and the chance to be part of an exciting industry that’s transforming the way people shop.

Ready to join us?

If you’re passionate about working with partners and eager to build your career in account management, apply today!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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