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Merchant Account Development Manager

Tirana, Albania

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Wolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.

Wolt is embarking on a very exciting journey: to build one of the most important Retail Media ecosystems in the 25 countries we operate, so brands can leverage consumer insights, connect with shoppers via advertising  in-app and off-app and deliver unforgettable brand experiences to our millions of shoppers. 

We are seeking a Merchant Account Development Manager to lead our partnerships efforts for our Restaurant and Merchants ads and promos business. This role will be responsible for driving revenue growth through direct sales and strategic merchant partnerships. The ideal candidate will have experience in ad sales, a strong track record of delivering results, and the ability to convert restaurant and merchant partners into advertising clients.

Our Wolt Ads Product team is responsible for building our Ads business across 23 countries. Together with our local sales teams, the Merchant Account Development Manager is responsible for ensuring the delivery of Ad & Promos sales targets in the country they operate.

In this role, you will be reporting to our local Head of Commercial and our Global Advertising Lead. This person will be a key member in both the Global Ads team and local merchant team.

What you'll be doing

  • Develop and implement a comprehensive local strategy to drive revenue growth for our restaurant and merchant ads business.
  • Build and manage relationships with key industry players, including global brands, franchises, and local restaurants and merchants.
  • Develop and execute a comprehensive ads and promos sales strategy to achieve revenue targets and drive customer acquisition.
  • Collaborate with cross-functional teams, including product development, marketing, and operations, to ensure sales objectives are met.
  • Develop and implement sales processes and procedures to improve sales efficiency and effectiveness.
  • Negotiate and close advertising investment deals with a focus on revenue growth, product adoption, and customer engagement.

Our humble expectations

  • Bachelor's degree in business, marketing, or a related field. 
  • 3+ years of experience in sales and/or account management in relevant industries (advertising sales, restaurants, retail)
  • Strong communication skills, both verbal and written, with the ability to present to senior executives and clients.
  • Excellent negotiation skills with a focus on win-win solutions.
  • Strong analytical skills with the ability to use data to inform decisions.
  • Ability to work collaboratively with cross-functional teams in a fast-paced environment.
  • Strong attention to detail and ability to manage multiple projects simultaneously.
  • Demonstrated track record of successfully driving revenue growth through partnerships or ads.
  • Excellent negotiation skills with a focus on win-win solutions.
  • Fluency in both Albanian and English.

If you are a self-motivated and results-driven individual with a passion for building successful partnerships, we encourage you to apply for this exciting opportunity to join our team.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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