Wolt Drive Specialist

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a service-focused sales person looking for your next challenge? Does supporting business partners and creating new sales opportunities in one of Europe’s fastest growing companies excite you? If so, then please read on!

Wolt is a Finnish technology company best known for our food delivery platform. In Kazakhstan, we continue to grow rapidly, expanding both our services and our local team. We have recently begun working with a wider variety of partners, such as grocery chains, retailers, and online pharmacies - and this momentum creates exciting opportunities for talented new team members.

Wolt Drive is our delivery-as-a-service segment, which is experiencing substantial growth and serves as the perfect complement to our restaurant delivery operations. Joining this team in Kazakhstan means becoming part of one of the most dynamic and fast-expanding areas of our business.

As a Wolt Drive Specialist, you will act as a key communicator between our local team and sales partners to ensure the optimal success of Wolt and Wolt Drive. This is a great opportunity to join us at a time of expansion, contribute to building strong partnerships, and help shape the future of Wolt Drive in Kazakhstan.

What you’ll be doing

Day-to-day in this role, you’ll:

• Assisting with sales growth on the market with existing partners, and creating an environment where merchants and customers enjoy their experience with Wolt Drive
• Assisting with the onboarding of new partners to the Wolt ecosystem
• Supporting current partners with any issues, reports, etc.
• Collaboration with Wolt Operations and Support teams to ensure top-class customer experience for Wolt Drive partners
• Actively reaching out to potential new partners to help grow Wolt Drive’s partner base
• Helping with the implementation of new features
• Working with middleware partners (MWPs), including setup and monitoring
• Monitoring small- and medium-sized business venues, identifying and addressing dead or problematic venues, and reaching out to them
• As Wolt Drive grows rapidly, you’ll likely progress to a pure Account Manager role

Our humble expectations

• Previous experience in e-commerce, account management, or a customer service–focused role is considered a strong plus
• Confidence in leading conversations both via video calls and in face-to-face meetings
• Excellent interpersonal and communication skills - you’ll be interacting with a wide variety of partners and internal teams
• A structured, detail-oriented, and service-minded approach to your work
• Experience working in a Google Workspace environment is an advantage
• A proactive mindset with the ability to take initiative and drive tasks forward in a fast-paced environment
• Fluency in Kazakh, Russian, and English

What we offer

• A dynamic, international environment with low hierarchy, real ownership, and the pace of a scale-up backed by a global leader
• Hybrid work mode: four days in the office, one day remote.
• Career growth opportunities both vertically & horizontally
• Medical Insurance and strengthened sick leave
• Employee Assistance Program - therapy and wellbeing
• % Discount on your Wolt orders
• Wolt-wide training programs
• Team budgets
• Fruits and drinks at the office

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then let’s get the conversation going! 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.