Job Application for Retail Operations Specialist at Wolt

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Our Retail Operations team plays a key role in ensuring a smooth and reliable experience for merchants and customers. As we continue to grow, we’re looking for someone who enjoys working closely with stores, improving day-to-day operations, and using data to support better performance. In this role, you’ll support operational improvements at the store level, working with merchants and internal teams to enhance order quality and reduce issues such as cancellations or missing items, while combining field work (1 day per week) with office-based collaboration.

What you’ll be doing

Support the implementation of operational processes and tools across retail partners
Work closely with merchants and Account Managers to improve store performance and day-to-day operations
Monitor operational metrics (e.g. order quality, cancellations, item availability) and help identify areas for improvement
Assist in analyzing data and turning it into clear, actionable insights
Conduct regular store visits, provide basic training, and support partners on operational topics

Our humble expectations

1–3 years of experience in retail operations/ supply chain/ project management or similar hands-on roles
Comfortable working with data (Excel, Looker, or similar) and using it to support decision-making
Strong organizational skills and ability to manage tasks and small projects end-to-end
Good communication skills and ability to work with different stakeholders
Hands-on, proactive, and eager to learn
Comfortable working both in the field and in an office environment
Fluent in Hebrew and English

What we offer

A great entry point into retail operations in a fast-growing, global company
Opportunity to learn how to work with data, processes, and cross-functional teams
Exposure to real operational challenges and how to solve them at scale
Supportive team environment with room to grow and develop

Next steps

If this sounds like the right next step for you, apply by submitting your application through our careers site. We review applications on a rolling basis.
The hiring process typically includes an initial conversation with Talent Acquisition, followed by interviews with the hiring manager and key stakeholders.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.