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Enterprise Account Manager, Commerce Platform & Retail

Helsinki, Finland

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, you can grow your commercial career with a fun and fast-scaling global business. Part of the DoorDash team, we're building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

We’ve also established a strong & growing business in Wolt Drive, enabling merchants to offer Wolt-grade delivery experiences directly from their own online channels. We’re helping merchants across verticals grow their 1P sales with our logistics & technology - building the operating system for merchants.

Our commercial teams create and build our relationships with merchants. Together, we've helped big brands, local stores and neighbourhood restaurants do over €15 billion's worth of business through our platform and we’re among Europe’s top 10 online grocers. We're constantly launching new products and services, so there are always new opportunities to expand your skills and progress your career.

As an Enterprise Account Manager, you'll take ownership of a focused portfolio of Wolt Finland's most strategically significant retail partnerships - national-scale accounts with the complexity, ambition and visibility to match. This means going deep, driving real impact, and becoming a true growth partner for some of the biggest names in Finnish retail.

What you'll be doing

You'll work closely with various stakeholders, always prioritising Wolt's best interests and enabling our operations to flourish.

Day-to-day in this role you'll:

  • Account Growth Strategy: Take full ownership of a focused portfolio of large enterprise retail accounts for our Wolt Drive and core Marketplace offerings. Drive growth and profitability through services adoption, store expansions and hands-on day-to-day management 
  • New Products & Business Development: Pitch and execute campaigns that drive growth. Launch and scale Wolt's evolving offerings such as Wolt Ads, Wolt+, as well as Commerce Platform solutions to support partners’ first-party business needs.
  • Operational Excellence & Collaboration: Ensure optimal in-store processes and quality standards while working closely with account partners to implement growth initiatives and drive ongoing improvements.
  • Market Insight & Data-Driven Analysis: Leverage market knowledge and analytics to inform strategies, build business cases, and conduct quarterly Business Reviews with your partners.
  • Stakeholder Management: Build and maintain strong relationships across all levels of your accounts - from operational teams to senior executives - through proactive communication and exceptional service.

Our humble expectations

  • Proven success in Key Account Management and/or Business Development, with experience managing large, complex enterprise accounts and a strong commercial mindset.
  • A track record of launching or scaling new products or services within existing partnerships - you're comfortable operating where the playbook is still being written.
  • Deep understanding of the Finnish retail landscape, with experience in e-commerce or FMCG sectors.
  • Exceptional stakeholder management skills across all organisational levels - equally at ease with a C-suite executive as with a store manager.
  • Advanced analytics skills with Looker or Power BI and strong spreadsheet fluency.
  • Clear, structured communicator who can influence without authority and navigate complex organisational dynamics.
  • Fluency in Finnish and English.

Why you'll love it

  • 🚀 Global and growing fast: Be part of a fast-moving scaleup with real career momentum
  • 🤩 Ride of a lifetime: Work at the highest level of enterprise retail partnership in Finland
  • 💪 Instant impact: Take ownership and shape how Wolt's newest products land with our most important partners
  • 💙 Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!

We will be reviewing applications on an ongoing basis. If this sounds like an opportunity you want to pursue, apply today

 

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

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