Ad Operations Specialist

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, we’re building one of the most exciting media ecosystems in Europe - helping partners grow through Wolt Ads and Wolt Promos. By joining the team, you’ll be at the forefront of digital advertising, working on campaigns that drive visibility, engagement, and real results.

Our mission is to help partners grow their business by getting closer to the customers who matter most. Through high-impact placements across our app (and beyond), we help them boost brand visibility, reach new audiences, and increase sales. 

We are seeking a motivated and detail-oriented Ad Operations Specialist to join our Wolt Ads team in Almaty. In this role, you will support the Ad Operations team in managing ad and promo campaigns, ensuring they are executed efficiently and delivering actionable performance insights. This is an excellent opportunity to join a fast-growing organization within Wolt and develop further skills in ad operations, data analysis, and campaign management within a dynamic and fast-growing advertising business.  

What you’ll be doing

This role will be responsible for managing campaigns end-to-end for brands and merchants who advertise on the Wolt platform. In this role, you’ll take ownership of the campaign from the moment it’s submitted by the sales/account team, all the way through campaign launch, monitoring and optimization, and ultimately invoicing the campaign. You will become a subject matter expert in our platforms and products and support the sales/account team to drive campaign volume and advertiser retention.

Day-to-day in this role you’ll:

• Set up and manage advertising campaigns on the Wolt platform
• Support the team in making sure campaigns run smoothly and on time
• Monitor and optimize campaign performance
• Work with data to produce and interpret insights
• Collaborate with Sales and Account Management teams to support our partners
• Help improve how we work by spotting inefficiencies and suggesting better ways of doing things 

Our humble expectations

• 1+ years of experience executing ad operations campaigns or other merchandising/platform operations - a background as a Campaign Manager, Campaign Operations Manager, Ads Specialist, E-commerce Merchandising Specialist, or Campaign Specialist, would be a good fit for the role
• Experience leveraging data to make discoveries about performance and/or to troubleshoot bugs with engineering
• Strong attention-to-detail
• Can handle a high volume of complex and high-priority tasks, making trade-off decisions constantly with a high degree of autonomy
• English, Russian - proficient working knowledge; Kazakh would be a plus 

What we offer

At Wolt, you get the best of both worlds: the dynamic energy of a scale-up with a highly sought-after product, combined with the stability of a well-established company with strong owners and a long-term outlook.

• 🌍 Independent work in a dynamic, international team
• 🩺 Medical Insurance and strengthened sick leaves
• 🚀 Career growth and development opportunities
• 💙 Employee Assistance Program—therapy and wellbeing support
• 🍽️ Discount on your Wolt orders
• 🧑‍🎓 Wolt-wide training programs
• 🎉 Team budgets for celebrations and bonding
• 🍊 Fruits and drinks at the office

Why you’ll love it:

• 🚀 Build the future of advertising: Work at the intersection of ad tech, commerce, and growth - you're not just managing accounts, you're building a media platform.
• 💪 Own significant revenue: Enterprise partnerships mean real money and meaningful impact on company's P&L. You'll see the direct result of your work.
• 🎯 Strategic partnerships, not transactions: Move beyond typical sales roles - you'll develop deep relationships with sophisticated partners and help them grow their business.
• 🌍 Expand into new frontiers: Be part of the team launching Wolt Ads into new verticals and regions. You'll have a hand in shaping the platform's future.
• 🤝 Collaborate with the best: Work with ambitious, talented teams across Global Ads, Account Management, Product, and Marketing who are laser-focused on driving results.
• 💙 Big hearts, small egos: Join a team that celebrates wins together, supports each other through challenges, and genuinely believes in the power of partnership.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Wolt Ads is constantly expanding and evolving—check out how we help businesses grow and what opportunities lie ahead!  https://explore.wolt.com/en/fin/wolt-ads

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.