Content Associate

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Essential Initial Duties and Responsibilities

Include among other things:

• Create retail product selection and enhance its content on the Wolt Market online platform.
• Ensure that the app content is accurate and up to date, as far as it concerns the product descriptions, search words, images and other parameters.
• Assigning the products to its right placement in the app so that customers are able to find them.
• Contacting vendors (distributors/direct vendors/brandbank) to confirm product details in order to keep the app content and ordering data up to date.
• Processing direct suggestions from customers, stores and producers to update the content information.
• Creating content aligned with marketing and Category to ensure the best possible outcome of scheduled supplier paid content.
• Excellent skills in Google Suite or MS Office (MS Word, MS Excel)
• Experience in dealing with processes and transforming large amounts of data into customer relevant information to improve user experience
• High attention to detail including precise and effective prioritisation to be able to manage multiple, competing topics
• Proactive, results-driven mindset with a strong hands-on mentality to ensure tasks are completed efficiently and goals are achieved.
• Fluency in both English & Norwegian.

Education and/or Experience Required:

You recently graduated with a university degree in business, marketing, management or another related field. Preferably 1-2 years of work experience in retail, consulting, key account management or marketing, but graduates are also welcome to apply. The most important thing is that you have a strong interest in grocery shopping and a burning desire to help create results.

Strong communication skills, both internally and to external partners. You need to be analytical, an independent team player - and thrive in a fast-paced environment with a lot of energy. Ability to think both strategically and operationally, have an eye for detail and are persevering to do what it takes to complete tasks.

KPI’s the employee will be measured on:

• Item data quality and accuracy
• Customer Experience
• Conversion (shared KPI)

Skills and Attributes Required:

This individual must:

• Be able to carry the duties and responsibilities of the role listed above.
• Have a self-starter mindset and willingness to contribute to hands-on activities in a flat organization, both within content and within the larger team
• Be proactive, hands on – and willing to go the extra mile for resolving tasks mentioned above
• Be able to collaborate and proactively communicate within the team
• Be able to prioritise Wolt culture and values as the fundamental elements of Wolt growing as a successful business
• Most importantly, be part of the team! As a team, we do common things uncommonly well.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.