Senior Product Manager

Krakow

Join Backbase and Help Shape the Future of Digital Banking

Backbase is a global leader in engagement banking platforms – trusted by over 150 financial institutions worldwide. Our mission is to empower banks and credit unions to innovate faster and deliver seamless, personalized digital experiences to millions of end-users.

We’re scaling our Kraków R&D hub – and we want product thinkers, creators, and doers to join us in building something impactful. As a Senior Product Manager, you’ll lead the evolution of our banking platform used by global clients. You’ll collaborate with world-class teams, work in a modern agile environment, and help shape the next generation of financial technology.

What You’ll Be Doing

  • Drive the product strategy, roadmap, and delivery for key areas of our banking platform
  • Collaborate with designers, engineers, business stakeholders, and other PMs to shape features from idea to launch
  • Conduct discovery and user research to deeply understand customer needs and industry trends
  • Prioritize trade-offs using data, feedback, and product intuition
  • Ensure successful execution – you own the outcome, not just the backlog

What You Bring

Must-haves:

  • 5+ years experience as a Product Manager in a software product company
  • Strong track record of end-to-end product ownership (ideation → launch → iteration)
  • Experience working closely with engineers and agile delivery teams
  • Excellent communication and stakeholder management skills
  • A product mindset: customer-focused, curious, and outcome-driven

Good-to-haves (we’ll support your learning):

  • Familiarity with SaaS, cloud-native platforms, or digital platforms
  • Interest or experience in fintech, banking, or digital customer journeys
  • Knowledge of DevOps or observability tools

If you’re passionate about creating great products but don’t tick every box above – please apply anyway. We value growth potential and diversity of thought.

What We Offer

  • Competitive compensation based on experience & contract type
  • Flexible hybrid model: Work from home with 2 days/week in our beautiful Kraków office (High5ive, next to main station)
  • Benefits that matter:
    • Private medical care (LuxMed)
    • Training budget and internal knowledge-sharing sessions
    • High-end gear and tools of your choice
    • Employee referral program
    • Paid volunteering days
    • My Benefit Cafeteria & Multisport
    • Free lunches & breakfasts at the office

Why You’ll Love Working Here

You’ll join a passionate and diverse global team (70+ nationalities!) that values impact, autonomy, and collaboration. In Kraków, you’ll be part of a growing product and engineering center where ideas matter and ownership is encouraged. We believe in moving fast, being bold, and building a culture where people thrive.

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