Senior Accounting Officer

As a Senior Accounting Officer - Billing you are responsibilities include manage end-to-end billing, support collections, and dispute resolution, partner with sales & finance to optimize O2C processes, analyze customer payment behavior and suggest improvements and support automation and efficiency in O2C operations (including new joiners training support and OTC documentation update)

● Manage the entire billing lifecycle, including generating and updating invoices, creating manual invoices as needed, and uploading them to customer portals in a timely manner.
● Lead project creation in NetSuite, manage the synchronization of quote/opportunity data between Salesforce and NetSuite, and support related automation efforts.
● Ensure data integrity within NetSuite customer profiles and understand the operational impact on billing and revenue.
● Maintain the billing team's SLA’s, ticketing system (JIRA) and Accounts Receivable (AR) inbox.
● Review active sales orders and projects, and upload all necessary contracts (POF/SOW).
● Conduct reconciliation of customer accounts.
● Resolve complex billing issues and ensure the department's systems meet business needs and that all data handling complies with applicable regulations.
● Coordinate billing audit and compliance activities.
● Draft and distribute weekly reports on invoicing and billing metrics.
● Keep billing related external documentation and internal desktop procedures up to date
● Lead automation and process improvement projects within finance and cross functional

● 5+ years of relevant job experience
● Bachelor degree in Accounting, Finance or Economics (Masters preferred)
● Excellent domain of Microsoft Office tools, especially Excel
● SaaS Experience preferred
● Excellent customer service skills
● Fluent in English (spoken and written)
● Tax specifics: experience with sales tax and international taxes including WHT
● Revenue specifics: a good understanding of R2R processes, revenue recognition
● Experience with ERP systems, preferably NetSuite
● Affinity for AI and emerging technologies