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Intern, Product Management (Usage & Adoption)

Singapore

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Product Management Intern to join our growing team (Usage & Adoption). In this role, you will help design in-product experiences to drive discovery and adoption of Workato’s features. This includes creating engaging content for feature discovery, in-context user guides, and helping users discover Workato's powerful suites of capabilities, progressing from novice to expert.

In this role, you will also be responsible to:

  • Design and iterate in-product campaigns and user experiences that drive feature discovery and adoption.

  • Craft copy and design user flows that are intuitive, visually appealing, and aligned with Workato’s positioning

  • Test, experiment, and optimize guides to enhance the user journey and learning experience.

  • Monitor user behavior, capture insights, and analyze segments to refine key user milestones.

  • Present data-driven insights to influence future product and user engagement strategies.

  • Support user growth through increased engagement and feature adoption by creating tailored experiences for diverse user segments.

Requirements

Qualifications / Experience / Technical Skills

  • Foundations in Web Development (HTML, Javascript, CSS)

  • Basic knowledge in SQL

  • Basic knowledge of Automation and Integration

  • Familiarity with UI/UX principles

  • Strong copywriting skills to craft concise, engaging, and clear messaging for user experiences.

Soft Skills / Personal Characteristics

  • Ability to articulate a vision or direction for each piece, and come with ideas based on the brief given

  • Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones

  • Able to work independently and efficiently to hit short deadlines

  • Strong organizational skills and attention to detail to juggle multiple projects simultaneously 

  • Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

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Demographic and Self-Identification Questions (APJ)

Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.

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