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Technical Program Manager

Singapore

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We are seeking an experienced and results-driven Technical Program Manager to join our Business Technology team. This role will be responsible for planning, executing, and delivering technology projects that align with organizational objectives.

As a Program Manager, you will coordinate cross-functional teams, manage project timelines and ensure successful implementation of business technology solutions. This position requires strong organizational skills, effective communication, and a dedicated focus on continuous improvement and delivering high-quality results.

In this role, you will also be responsible to:

  • Plan and execute technology projects using established methodologies, primarily Agile

  • Serve as Scrum Master for project teams, facilitating Agile ceremonies and ensuring adherence to Scrum practices

  • Facilitate sprint stand-ups, sprint planning, and sprint review meetings

  • Define project scope, objectives, deliverables, and success criteria with stakeholders

  • Create and maintain project schedules with realistic timelines and milestones

  • Analyze and report on project metrics and performance indicators

  • Create and maintain data visualizations and dashboards for project reporting

  • Maintain and improve project documentation systems

  • Proactively identify, suggest, and implement process improvements to increase team efficiency and delivery quality

  • Identify and mitigate potential risks and develop resolution strategies

  • Manage stakeholder communication and reporting activities

  • Coordinate activities across functional teams to ensure alignment with project goals

Requirements

Qualifications / Experience / Soft Skills

  • Bachelor's degree in Business, Information Technology, or related field

  • 3+ years of experience in project management roles

  • Experience working in the IT sector

  • Knowledge of project management methodologies with experience in Agile/Scrum

  • Proficiency with project management tools (JIRA, MS Project, Asana, etc.)

  • Strong organizational and time management skills

  • Excellent written and verbal communication abilities

  • Problem-solving and conflict resolution capabilities

  • Experience coordinating cross-functional teams

Desired Skills

  • Certified ScrumMaster (CSM) certification

  • Project Management Professional (PMP) certification

  • Experience with Jira, Confluence, or similar project management tools

  • Knowledge of automation tools like Workato

  • Familiarity with data visualization platforms (e.g., Sigma, Tableau)

  • Basic programming or scripting knowledge is a plus

  • Experience with business analysis techniques

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Workato fosters an environment where diversity is celebrated and employees feel a sense of community and belonging. Our ability to win together as a team and to better each other is strengthened through our global perspectives, cultures, and identities. Your responses to the following questions are used (in aggregate only) for anonymized reporting related to our diversity and inclusion efforts. Your responses will not be associated with your specific application, will not be shared with the hiring team, and will not in any way be used in the hiring decision.

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