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Staff Product Manager, Lifecycle & Operations

Palo Alto, California

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

As Staff Product Manager for Lifecycle & Operations, you will  define and execute the strategy to establish Workato as the enterprise leader in Integration Platform Operations. Your goal is to build a unified platform that enables the entire integration lifecycle - from development to deployment to monitoring - eliminating the need for fragmented DevOps tools and enabling enterprises to create robust operational strategies for their integration ecosystems.

What You'll Do:

  • Leadership in Enterprise Integration Operations

    • Develop and execute the product strategy for a unified Lifecycle & Operations Platform supporting Test, Deploy, Monitor, and Governance.

    • Define and prioritize the roadmap for a leader in Enterprise Grade Integration Platform

    • Deliver the best experience for Platform Engineers, Integration Developers, and Operations Teams

  • Drive Modern CI/CD & GitOps Innovation

    • Build industry-leading CI/CD capabilities that enable rapid, reliable deployment of integration workflows across multi-cloud and hybrid environments

    • Implement GitOps methodologies to provide declarative, version-controlled application deployment

    • Leverage Configuration as Code principles to automate environment provisioning and management of environment variables and settings

    • Integrate advanced testing frameworks including unit testing, integration testing, and end-to-end workflow validation

  • Drive AI-Powered Lifecycle & Operations Innovation

    • Leverage AI to enhance deployment automation, predictive failure detection, and intelligent rollback capabilities

    • Integrate machine learning to optimize CI/CD pipeline performance, reducing deployment times and improving success rates

    • Implement AI-driven observability that automatically identifies anomalies, predicts integration failures, and suggests remediation actions

    • Work with AI research teams to infuse intelligent automation into Workato's lifecycle services, driving continuous optimization and smarter operational decision-making

  • Build End-to-End Operational Excellence

    • Develop comprehensive observability and monitoring capabilities with distributed tracing, metrics collection, and intelligent alerting

    • Build advanced deployment strategies including blue-green deployments, canary releases, and progressive delivery

    • Ensure platform capabilities support enterprise requirements for security, compliance, audit trails, and governance

    • Create self-service capabilities that enable development teams to independently deploy and manage their integration workloads

  • Lead Cross-Functional Execution

    • Collaborate with engineering, UX, and GTM teams to ensure seamless feature adoption

    • Inspire confidence in GTM teams and customers to see Workato as the innovative leader in Integration Platform Operations

    • Act as a thought leader internally and externally, driving customer trust and enterprise adoption

Requirements

Who You Are:

  • Leadership & Product Management
    • 6+ years of product management experience in SaaS or B2B environments, specializing in DevOps, CI/CD, or Platform Engineering products
    • Proven success in shipping and scaling complex platform products with measurable business impact
    • Strong track record in leading cross-functional teams, influencing product strategy, and driving execution in fast-paced environments
  • CI/CD & GitOps Expertise
    • Deep expertise in CI/CD pipelines, GitOps workflows, Infrastructure as Code, and modern deployment strategies
    • Strong understanding of containerization (Docker, Kubernetes), orchestration, and cloud-native architectures
    • Familiar with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, CircleCI) and GitOps platforms (ArgoCD, Flux, Tekton)
    • Experience with cloud platforms (AWS, Azure, GCP) and their native DevOps services (CodePipeline, Azure DevOps, Cloud Build)
    • Familiarity with monitoring and observability tools (Prometheus, Grafana, Datadog, New Relic) and their integration into platform workflows
  • Platform Engineering & Operations
    • Experience building developer platforms and internal tooling that improve engineering productivity
    • Strong understanding of microservices architectures, service mesh technologies, and distributed systems
    • Knowledge of security best practices in CI/CD pipelines including secrets management, vulnerability scanning, and compliance automation
    • Experience with configuration management tools (Terraform, Ansible, Helm) and their role in platform operations
  • Customer-Centric Execution
    • Ability to deeply understand customer needs across platform teams, development teams, and operations teams
    • Proven ability to translate complex technical concepts into intuitive, user-friendly product capabilities
    • Skilled at collaborating with engineering, UX, security, and go-to-market teams to drive enterprise adoption
  • Analytical & Data-Driven Decision Making
    • Strong ability to use customer research, data analytics, and competitive insights to inform product decisions
    • Experience analyzing large-scale platform usage to optimize developer experience and operational efficiency

 

 

Req ID: 2229

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