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Staff Product Manager (Build Experience)

Palo Alto, California

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We're looking for a Staff Product Manager to own the build experience for Agent Studio — how customers create, configure, and iterate on AI agents within Workato. You'll own builder experience end-to-end. This role sits at the intersection of AI capabilities and builder usability - designing an experience where business technologists can build sophisticated AI agents without getting lost in complexity. You'll need to make hard calls about what to expose, what to abstract, and when to guide versus get out of the way.

 In this role, you will also be responsible to:

  • Define, own and transform the entire experience where builders define agents and use them in recipes to achieve truly agentic experiences. 

  • Work closely with the PMs who own the recipe editor, knowledge base, and platform infrastructure to ensure the end-to-end builder journey is coherent. 

  • Spend significant time with customers understanding where they get stuck, what mental models they bring, and how you can bring delightful experiences at each stage in their journey

  • Communicate the product strategy and requirements to key stakeholders

  • Drive the product life cycle - ideation, design, prioritization, delivery, and adoption

  • Bring teams together to define and implement product features

  • Articulate product differentiation and value to internal and external stakeholders

  • Define key metrics and measure the performance of features

Requirements

Qualifications / Experience / Technical Skills

  • Strong product management experience, with meaningful time spent on products where the UX challenge was making something powerful feel approachable. You've worked on tools that serve users across a skill spectrum and had to decide how much complexity to expose at each level.

  • Track record of translating technical capabilities into interfaces that feel intuitive without dumbing things down. You understand the difference between hiding complexity and organizing it — and you've shipped products that do the latter well.

  • B2B software but aren't bound by B2B conventions. You look at enterprise tools and see opportunities where others see "that's just how it is." You're drawn to products like Figma, Linear, or Notion that prove complex workflows can still feel elegant.

  • Familiarity with AI/ML concepts — enough to understand what builders are trying to accomplish and where current tooling falls short. You don't need to tune models yourself, but you should be able to have informed conversations about RAG, prompting, and evaluation approaches.

  • 7+ years in Product Management

  • Experience designing builder/creator tools, workflow products, or platforms where users construct rather than just consume

  • Demonstrated ability to simplify complex products through thoughtful UX — portfolio examples or case studies welcome

  • Experience working closely with design teams on interaction-heavy products

  • Familiarity with AI product concepts 

  • Strong written and verbal communication skills

  • Bachelor's degree or equivalent experience

Nice to Have

  • Background in design, or experience as a designer who transitioned to PM

  • Experience with low-code/no-code platforms, IDE-like tools, or creative software

  • Experience with products that serve both technical and less-technical users simultaneously

Soft Skills / Personal Characteristics

  • Strong written and verbal communication skills

  • You're a strong communicator who can articulate design rationale to engineering, advocate for builder needs to leadership, and write clear product specs that don't leave interaction details to chance.

(REQ ID: 2468)

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