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Creative Director, Product

Boston, Massachusetts; Denver, Colorado; New York, New York; Palo Alto, California; San Francisco, California

About Workato

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an “enterprise startup to bet your career on”

  • Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

Responsibilities

We're looking for a Creative Director to lead a small but mighty team of Digital Designers embedded within Workato's Product Design team.

Your team sits at the intersection of product and brand — acting as the creative bridge between Workato's global product organization and its customers. You'll define and steward Workato's creative identity across a wide range of surfaces: from YouTube videos and conference decks to in-product illustrations, icons and documentation design. The work is varied, the impact is visible, and the standard is high.

This is a player-coach role. You'll manage the workload and growth of your team while staying personally hands-on with design work. A big part of what makes this role work is stakeholder management — you'll field inbound requests from across the company, align on priorities with leaders in product and marketing, and make sure your team's work lands well with the people it's made for. You're energized by both the people side and the creative side, and you understand that the best design managers are still great designers.

If you love working on complex visual problems, have a sharp eye for craft, and thrive in a fast-moving, cross-functional environment — you'll fit right in.

What You'll Do

  • Lead, manage, and mentor a team of Digital Designers — owning their workload, prioritization, and professional growth.
  • Stay hands-on with design work: take on complex creative tasks directly, set the quality bar, and model the standard for your team.
  • Develop and evolve Workato's visual creative identity, keeping it synergetic with the Workato brand language and product design system.
  • Own the design and delivery of a wide range of content, including YouTube videos for Product Hour, presentation decks for customer-facing roadmap sessions and conferences, and digital marketing campaigns.
  • Own the design and delivery of in-product assets, including product illustrations, icons and Pendo guides.
  • Own the design and delivery of assets for Workato's product blog and documentation website — illustrations, GIFs for blog articles, visual assets for product docs pages, and the website design for our documentation site.
  • Manage stakeholder relationships across product, marketing, and leadership — fielding inbound requests, setting expectations, aligning on priorities, and ensuring your team's work serves the right goals at the right time.
  • Collaborate with Product Management and product-led growth teams across Workato's global workforce.
  • Participate in design critiques, iterate on feedback, and contribute to a culture of high craft across the broader Product Design team.
  • Keep up with industry standards and continually refine and innovate on Workato's product perception and creative language.
  • Own processes and streamline workload distribution for your team.
  • Use collaborative tools like Slack, Figma, Jira, and Adobe Creative Cloud to work closely with colleagues across different projects and time zones.

What We're Looking For

  • Experience leading a small team of 2–3 digital designers.
  • Experience creating a wide range of creative assets for tech products — videos, animations, icons, GIFs, illustrations, and presentation decks.
  • A portfolio that demonstrates your skills across presentation design, videography, animation, illustration, and icon design. Experience in the enterprise SaaS space is a strong bonus.
  • An extremely high bar for quality — you notice the details that most people miss, and you hold your team to the same standard.
  • Strong stakeholder management skills — you're comfortable navigating competing priorities, communicating clearly with leaders across product and marketing, and advocating for your team's work with confidence and clarity.
  • Strong communication skills — verbal, interpersonal, and written. You can give clear feedback, set expectations proactively, and represent your team's work to a wide range of audiences.
  • Proficiency with Adobe Illustrator, After Effects, Figma, and Google Slides.
  • Comfort working at pace in a fast-moving environment with competing priorities.
  • Portfolio requirements: We're looking for a portfolio that demonstrates your skills in illustration, icon design, presentation decks, and UI design, along with examples of animation and videography.

Why Join the Workato Product Design Team

You'll be joining a tight-knit, high-impact team of UX designers, researchers, and digital designers who are deeply embedded in shaping the future of Workato. We collaborate closely with product managers and engineers to define the vision for key product areas — not just executing on specs, but helping drive what gets built and why.

We care deeply about craft and take pride in the details of execution — whether it's refining micro-interactions, improving accessibility, or making complex workflows feel intuitive. We move fast, stay curious, and hold a high bar for quality, all while supporting one another in a collaborative, low-ego environment.

If you're excited by the challenge of leading a creative team that ships work you're proud of, you'll feel right at home here.

 

The expected salary range for this role is $160,000–$205,000. Actual compensation will be determined based on experience, skills, and other job-related factors.

(REQ ID: 2727)

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