Information Technology Specialist

Information Technology Specialist

Workshop is looking for a driven Information Technology Specialist to support our (growing!) employee base both in the office and remotely and collaborate with compliance, operations, and engineering to maximize Workshopper productivity. 

This is an exciting opportunity for someone with 2-5 years of experience to be part of an exciting software-as-a-service (SaaS) business here in Omaha, Nebraska.

As an Information Technology Specialist, you will:

• Own the procurement, deployment, and ongoing management of 100+ macOS based devices
• Be responsible for user access management control and single sign on control
• Deploy and manage common work productivity tooling such as Google Workspace, Slack, Zoom, etc.
• Troubleshoot hardware and software issues from Workshop employees
• Continue to evolve Workshop’s security posture in collaboration with engineering and operations

To be successful in this position, you’ll need to:

• Possess a deep knowledge of macOS management and troubleshooting and a track record of enabling productivity with Apple products
• Have experience using Apple MDM tooling such as Kandji, JAMF, or Moysle
• Have prior experience managing identity and access management tools. We use Okta, but others are fine, too.
• Be detail oriented and persistent in resolving issues
• Look for opportunities to automate processes 

Bonus points if you:

• Have an understanding of modern security approaches like zero trust, access control, and endpoint management tooling
• Have done network management and deployment. We don’t do anything too complex, but you’ll occasionally need to make changes to WiFi, etc.
• Have had previous experience working with software engineers
• Have previously been involved in some form of external compliance audit
• Enjoy working in fast-paced startup environments.
• Are technically sophisticated and generally curious. Workshop is a great place to dive deep into a lot of different areas of technology.
• Proactively seek issues and care deeply about employee experience

Compensation & Benefits:

Healthcare

Stock options

401(k)

Unlimited vacation

Flexible work environment

About Workshop

Workshop is a fast growing, venture-backed startup based in Omaha, Nebraska and we’re on a mission to create more happy Mondays for employees everywhere. We build software to help internal communications teams create, send, and measure multi-channel, employee-centric campaigns.