Job Application for Operations Coordinator at WorldStrides

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description

Reporting to the Director of Operations, the Operations Coordinator and TD Support is responsible for effectively and accurately securing tour components (reservations) for sites, attractions and meals in their assigned destinations through July- January and processing trip packets February- June.

Responsibilities:

Working closely with Operations Coordinators to secure reservations in their assigned destinations
Ensure tour components are secured in a timely manner
Continually thinking of solutions that improve efficiency
Managing and meeting timelines
Sending tasks to group TA’s for pre order requests
Book DC guides
Help keep the supplier database current
Reviewing Vendor Packets to ensure all reservations were made correctly and sufficient notes have been made
Marking packets as sent in M3 and emailing/ mailing them to the Tour Director
Manage ticket inventory
Any other responsibilities that may be assigned from time to time

Qualifications:

Demonstrated competitive spirit with a track record of winning
Minimum 2-year college degree (or equivalent business experience) – business or hospitality industry preferred
Minimum 1 year experience in managing reservations
Ability to work with little supervision
Truly able to remain calm in stressful situations
Goal- focused, self- sufficient individual who takes initiative
Responsive team player
Exceptional work ethic
Professional appearance
Strong computer skills (i.e, Microsoft Word, Advanced Excel, Power Point). Use of a CRM system preferred

Work Perks

Fun & driven environment.
Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HAS with employer contribution, and generous 401k match.
10 paid floating corporate holidays, 1 paid volunteer day & 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
Opportunities for paid and discounted travel.
Flexible work schedule providing on-site, remote, and virtual office opportunities.
Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
Fitness Center and café onsite at select locations.
Employee Assistance Program (EAP)
Paid Parental, Caregiver, and Disability leave.
Team Member Discount Program

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

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Operations Coordinator

Company Introduction

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