Order and Contract Management Administrator

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

Enterprise level role supporting WorldStrides K12 Group.  Will manage all activity and promotion of Bids and Contracts for greater opportunity, growth, and success at WorldStrides.  This includes managing and submitting Request for Proposals (RFPs), Request for Quotes (RFQs), Invitation for Bids (IFBs) and Vendor List applications that come from various school districts.  In addition, assisting with presale activity to ensure sales are compliant with deals related to Bid and Contract. 

Work closely with all Revenue Producing teams to proactively utilize Bids and Contracts vehicles.  Works with Legal to ensure accuracy of information.

Responsibilities:

• Customer service first. Proactive and prompt follow-up.
• Order and Contract Management
  1. Proactively receive and seek out opportunities to win various Bids and Contracts, and/or become an Approved Vendor, with schools and school districts across the US. Both Public and Private schools.
  2. Respond to RFPs, RFQs, IFBs and Vendor Applications in a timely manner, always before deadlines.
  3. Ensure that all applications and documentation is submitted per school or district guidelines.
  4. As needed, provide documentation that requires expertise from departments across WorldStrides to complete an RFP, or other submission. Documentation should be sent in a timely manner with the right expectation to receive it back completed.  Must be willing to follow-up to ensure all deadlines are met.
  5. Maintain accurate and up-to-date documentation for all aspects of job responsibilities.
  6. Maintain data hygiene of Bids and Contracts in the CRM’s.
  7. Ask questions in a timely manner to move the processes forward.
• Proactively communicate to revenue producing teams when new Bids and Contracts are awarded and answer questions in a timely manner.
• Report on the success of Bids and Contracts usage and revenue generation.
• Ensure that we comply with the terms and conditions on sales generated through Bids and Contracts awarded and utilized.
• Manage multiple projects simultaneously and exhibit superior organizational skills.
• Capacity to work independently in a fast-paced environment.
• Support company policies and management decisions with a sense of urgency, professionalism, and discretion.
• Seek out and participate in internal and external programs that facilitate personal and professional growth.
• Identify and discuss personal and professional growth goals with supervisor.
• Track days off; write and deliver self-performance appraisal on an annual basis.
• Very limited business travel required.

Qualifications:

• Experience submitting and managing contracts. Government contracts are a plus.
• Must be proficient in MS Office Suite:  Excel and Word.
• Experience with Ironclad and DocuSign is a plus.  Must be willing to learn and become proficient in both apps if not already.
• Basic skills in managing and completing online forms; Capable of managing and submitting data through various intake apps provided by schools’ systems.  Creating PDF files.
• Experience with CRMs.  Salesforce is a plus.
• Strong organizational skills and attention to detail required.
• Able to meet deadlines.
• Basic administrative skills
• Demonstrated ability to prioritize workflow, organize, and handle many different projects simultaneously.
• Requires excellent verbal and written communication skills as well as phone skills.
• Must be comfortable meeting with, presenting to, and supporting all levels of staff internally and externally.
• Must be comfortable on phone and video communication.
• Ability to extend time commitment when necessary.
• Bachelor’s degree in business administration is a plus.

Work Perks:

• Fun & driven environment.
• Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA healthcare, FSA dependent care, HSA with employer contribution, and generous 401k match.
• 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
• Tuition reimbursement up to $5,250 annually
• $1,000 towards professional certifications annually
• Opportunities for paid and discounted travel.
• Flexible work schedule providing on-site, remote, and virtual office opportunities.
• Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
• Fitness Center and café onsite at select locations.
• Employee Assistance Program (EAP)
• Paid Parental, Caregiver, and Disability leave.
• Team Member Discount Program