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Senior Manager, Audience Strategy

US - REMOTE

 

The Cultural Connections Agency

Senior Manager, Audience Strategy

Location: Remote 

 

WHAT IS WORTHI? 

WORTHI is an ethnographic marketing, communications and content company. 

Ethnography is the study and systematic recording of the customs of individual peoples and cultures – and at WORTHI – we steep ourselves in the behaviors of various people around the world, and create the cultural relevance between their unique needs, and a brand’s unique story, to create a lasting bond.​

Our mission is to unlock the business value and cultural impact of historically unestimated communities. 

You can read more about our company culture and values here. 

WORTHI is a full-service agency, with capabilities that span across all facets of the marketing mix. Our north star is creating conversation where our audiences spend time, energy, and money – so we don't think inside boxes of functionality, but instead, create insights-driven, 360-degree approaches to audience acquisition and retention. 

THE JOB.

We’re looking to hire a Senior Manager, Audience Strategy, to join the team and partner closely with our growing roster of clients geared towards underestimated (historically marginalized) audiences.

The Senior Manager, Audience Strategy will be the main point of contact for clients, managing their social/marketing efforts from concept through execution.

This is a critical support role that will report to the Senior Director, Audience Strategy, and leads developing and executing impactful solutions with audience insights at the core, and never settles for checking the box. 

This role requires someone very familiar with all the social platforms with a background in social media marketing. Marketing agency experience is strongly preferred. Entertainment industry experience is a plus.

THE TEAM.

The Audience Strategy team partners deeply with our client partners to provide them with innovative and impactful ways to initiate connection, spark conversation and ultimately drive advocacy with target audiences based on their lived experiences.

When it comes to the canvases this team paints on, they don't limit themselves by a certain function or marketing mix diagram. The audiences WORTHI is trying to reach on behalf of our clients do not live in boxes, so we do not think in them either. The Audience Strategy team are experts when it comes to social/digital, print, OOH, paid media, content, copywriting, brand partnerships, creator/influencer relations, and so much more.

Duties include, but are not limited to, the following:

  • Serve as the main point of contact for assigned clients, translating their needs and objectives into strategic work.
  • Develop and nurture long-lasting client relationships.
  • Drive client needs forward through collaboration and support from Audience Strategy, Creative Production, and other supporting teams.
  • Manage multiple projects simultaneously, ensuring deliverables are of high quality and delivered on time.
  • Lead shaping digital strategies that include content creation, community growth, measurement and analytics, and more.
  • Oversee and support on voice/tone development, copywriting, and community management efforts, on platforms including TikTok, Instagram, Facebook, and more.
  • Oversee and support conceptualization of creative pitches for client’s social content calendar.
  • Oversee and develop weekly/monthly social recap reports with qualitative and quantitative insights.
  • Occasional evening or weekend work may be needed based on client needs.

Qualifications: 

  • 6+ years of social media strategy/management and digital marketing is a must. Agency experience strongly preferred.
  • Experience in developing strategies and managing communities for underestimated (historically marginalized) audiences preferred.
  • Result-oriented and client-focused with a passion for account management, relationship building, and team management.
  • Excellent organization and time management skills.
  • Ability to communicate well both verbally and in writing with clients, vendors, and internal teams.
  • Good analytical, problem-solving, and troubleshooting skills.
  • Consistent follow-through ability to traffic communication and ensure project accuracy.
  • A creative point of view, a “can-do” attitude and a “what’s next” mentality.
  • Consistently bring ideas that amaze and inspire our clients and our team.
  • Ability to juggle multiple projects at one time.
  • Able to thrive in a fast-paced environment.
  • Ability to provide and receive feedback.
  • Passion for storytelling, listening to what our target communities have to say.
  • Experience managing accounts for large brands and/or entertainment properties a plus.
  • Influencer and/or Experiential experience are a plus.
  • Strong computer skills and hands-on understanding G Suite and project management tools such as Monday dot com.

THE HUMAN. 

The candidates we’re looking for: 

  • Embody Excellence
  • Lead With Empathy + Respect
  • Do The Right Thing
  • Keep it 💯
  • Insatiable Curiosity
  • Creative AF
  • Multipliers, not Diminishers
  • Deep Rooted Passion
  • Fail Fast
  • Partnership not Vendorship 

We believe that experience is measured in the things you’ve done, the risks you’ve taken, and the perspectives you’ve cultivated and place more value in that vs. number of years worked. Knowledge of, and experience actively targeting Black, Latine, AAPI, LGBTQ+, people with disabilities and other historically underestimated audiences. Exceptional verbal and written communication; ability to articulate a strong POV and inspire clarity and confidence to align stakeholders both internally and externally. You’re entrepreneurial, eager to grow, learn and inspire others. Someone who can both navigate ambiguity and also thrive in it. Every day here is different, and the business is constantly evolving, and we want someone truly energized by that. 

LIFE AT WORTHI. 

We believe strongly that (1) the more diverse our people are, the better our work will be and (2) we want you to be passionate about your work, but also passionate about life and have ample room to explore those passions outside of work. As an employee, you can expect: 

  • A supportive, inclusive atmosphere and a team that values your contributions 
  • An attractive and competitive compensation package 
  • A generous and well-rounded benefits program featuring unlimited PTO, comprehensive medical benefits, 401k and much more

Pay Range

$125,000-145,000 USD (dependent on skills, experience, and competencies)

Disclosures:

In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. We strive to encourage and support all of our current and prospective employees to achieve their highest potential. No job applicant will receive less favorable treatment on any basis when applying for a career with our team.

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