IDAM Senior Technical Specialist

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. 

Why we're hiring:

WPP is at the forefront of the marketing and advertising industry's largest transformation. Our Global CIO is leading a significant evolution of our Enterprise Technology capabilities, bringing together over 2,500 technology professionals into an integrated global team. This Team will play a crucial role in enabling the ongoing transformation of our agencies and functions.

To have responsibility for the provision of IDAM consultancy services, 3^rd line technical support, directory onboarding, application integration and the delivery of strategic initiatives relating to our global IDAM platforms

What you'll be doing:

• To provide IDAM consultancy services and 3^rd line technical support to our CoE and global technical community.
• To integrate applications into our IDAM service for the purpose of authentication, authorisation and provisioning where available.
• To onboard user directories from new acquisitions and existing companies as required.
• To assist in the implementation of strategic IDAM objectives in conjunction with the IDAM Architects.
• To coach the IDAM technical support team to enhance their technical understanding.
• To manage designated technical team members.
• To maintain CMDB & Service Catalogue & technical artefacts relating to IDAM configuration items.
• To participate in the IDAM Change Management process.

What you'll need:

• Certified to Okta Consultant level or equivalent in another Identity product
• An expert understanding of IDAM solutions, in particular: Okta, Azure AD, Active Directory, G-Suite, AWS.
• Advanced understanding of SSO implementations including SAML/OpenID integrations.
• A minimum of 5 years technical experience in IDAM support & implementations.
• Experience of working with global teams.
• Experience of working in large scale, high complexity environments.

Essential Skills & Attributes

• Great English verbal, written communication & interpersonal skills.
• Good problem solving skills.
• Pragmatic approach.
• Willing to travel globally. 

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/people/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.