Back to jobs

Client Director

Brisbane, Australia
WPP Media 
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
     o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
     o
Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
     o
Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
 
About EssenceMediacom: A Leading WPP Media Brand  
A Leading WPP Media Brand, EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.
 
Role Summary and Impact
 
Client leadership is predicated on building true partnerships with our clients by immersing our people deeper within their business than ever before. By expanding our horizons, and further interrogating our client’s business challenges, we can unlock the potential to deliver broader business solutions that live outside of pure media. Ultimately driving us towards the company vision.
As a Client Director, you are responsible for having a deep understanding of your client’s business and challenges - this is not limited to just media & advertising.  You will work with the client team to unearth & develop business challenges into solutions that will not only drive your client’s business forward but also offers commercial opportunity for EssenceMediacom.
You will be curious, passionate, enthusiastic, and ultimately indispensable to the client and their business.  You will ensure that the output from the team is of consistent quality, seamlessly translates strategic approach from end to end and that all deadlines are met. 
 
 
Skills and Experience
  • Curious about the client’s Business - ask questions and request access to all business related information.
  • Puts the clients’ interests first – focus on their business outcomes linked to KPIs rather than media opportunities.
  • Proactive – provide ideas without being asked. 
  • Has a point of view - not afraid to challenge clients/internal team to achieve a better outcome.
  • Skilled at developing long term meaningful relationships rather than transactional ones.
  • Understands clients as people/humans. 
  • Knows how to communicate with clients/ understand their interests/hobbies.  
  • Remains honest and accepts it when self or others make mistakes (never lie or pass the blame). 
  • Takes pride in good work – always striving for award-winning outputs from the team. 
  • Establishes a reputation of always being accessible.  
  • Collaborates with other agency partners. 
  • Exemplifies what it means to be professional - never displays negativity about a client relationship. 
  • Easily builds relationships within a client’s business - broader team, reception and other depts. 
  • Agile and adaptable to change. 
  • A strong communicator, able to navigate relationships internally to ensure smooth workflow for clients or equally manage a client’s expectations if workload/timelines prove challenging. 
  • Has a strong commercial aptitude in understanding the levers that affect the P&L of the team – timesheets, resourcing, expenses etc. 
  • Proven experience in managing project workflow. 
  • Able to deal with complex situations and multiple viewpoints – providing clarity where needed. 
  • Has an excellent understanding of core media planning principles (e.g. flighting, recency and effective reach theory, seasonality and market prioritisation). 
  • Has excellent presentation, written and verbal communication skills. 
  • Proven experience in excellent client servicing. 
  • A desire to lead rather than manage, with the ability to switch between the two depending on the situation. 
  • Proven excellence in people management with an understanding of what drives retention and a success through others mentality. 
  • Strong ability to build relationships with key stakeholders – client, client team, SBUs. 
  • Commercially aware and able to identify revenue driving opportunities for EssenceMediacom. 
 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We believe the best work happens when we're together, fostering creativity, collaboration, and

connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

 
#LI-Promoted

Please read our Privacy Notice for more information on how we process the information you provide. 

Apply for this job

*

indicates a required field

Phone
Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...
Select...
Select...
Select...
Select...
Select...

Demographic Questions (APAC)

At WPP Media we are committed to building a business and culture that is inclusive, and we believe that having a workforce that represents the society we live in is key to our success.

As part of this commitment, we have created this voluntary survey to include the collection and analysis of diversity data across our recruitment.

The following questions do not form part of your application, are completely optional and are not shared with our hiring teams, but we would be grateful if you would complete them to help us monitor fairness and equality across our recruitment process.


Select...