Data & Analytics Manager BI, GOC
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
- Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
- Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
- Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
ABOUT THE ROLE:
The Data Operations manager is responsible for managing the development and maintenance of business intelligence and data quality compliance tools. You must also be comfortable with acting as the subject matter expert in the tools and processes you manage, along with being able to gather knowledge from other SMEs and requirements from key stakeholders. In this role, you will also manage the creation of project plans, prioritization of tasks, and hold all responsible parties to deadlines and deliverables. The Data Operations manager is expected to facilitate the progression of projects through status meetings and act as the intermediary between project teams. You will report to the Associate Director or Director and will provide overviews of project status, progression and roadblocks. This role requires a strong familiarity with all available analytics and technology tools, both syndicated and proprietary.
YOUR IMPACT:
Business Analysis/Project Management
- Analyze data and consult with subject matter experts to design and develop business requirements for various tools and processes; Create, gather and write Business and Technical Requirements Documents
- Act as the subject matter expert for questions/projects relating to data quality, BI tools, business rules; Ensure that best practices are being followed amongst all projects
- Must familiarize themselves with the full campaign implementation workflow across all functional teams, including campaign set up, launch, testing, reporting and reconciliation
- Create and manage project timelines and tasks in project management tools; manage the allocation of resources and effort across projects
- Facilitate communication and progression of tasks through regular status meetings and working sessions; proactively elevate and resolve project roadblocks and issues
Data Quality/Compliance
- Manage the investigation and resolution of potential data issues existing within business intelligence tools
- Proactively identify, propose and generate targeted solutions for data quality issues and operational inefficiencies; must collaborate with cross-functional teams to devise solutions and training plans
- Track the progress and resolution of data issues, elevating any critical issues to upper management
- Supervise Senior Associates and Associates to perform data quality assurance and data processing tasks
Overall
- Effectively keep track of and manage a high volume of tasks across multiple stakeholders and projects
- Builds positive relationships with internal teams; effectively communicate roles, responsibilities and expectations
- Builds positive relationships with vendors and partners
YOUR QUALIFICATIONS:
- Bachelors or advanced degree in Statistics, Economics, Business, Math, Computer Science, or Sciences is preferred
- Minimum 3 years’ experience in data governance processes in a data warehousing, ETL and business intelligence environment
- 3 years’ experience in media; digital Investment, analytics, or ad operations is preferred
- 1-2 years’ experience in business analysis
- Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.); Experience in handling diverse datasets (paid media, owned, etc.)
- Strong familiarity with relational database management systems; Experience with SQL, Microsoft Azure a plus
- Familiarity with project/product management tools like Smartsheets, Azure DevOps/VSTS
- Familiarity with business intelligence tools such as Tableau, PowerBI, Datorama, DOMO, Looker, GDS
- Experience with advertising campaign management/buying platforms such as Sizmek, DCM, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics
- Advanced excel data manipulation skills required; VBA/macros is a plus
- Familiarity with programming languages/development tools a plus: Python, R, JavaScript, GitHub, etc.
Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, wellness programs, significant paid time off, preferential partner discounts, employee mental health awareness day and , and more.
WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
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