GOC | Senior Capacity Planner

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact 

As Senior Capacity Planner  in the Global Operations Centre, you will play a crucial role in shaping and executing our global offshore resourcing strategy. Your responsibilities will include building strong relationships to deeply understand and prioritize regional requirements, then connecting these needs with the talent housed within our India, LATAM, and Poland Hubs. Additionally, you will partner with Global Hub management to continuously review and optimize FTE utilization and bolster employee engagement across our teams.

Strategic Partnership 

• Establish trust and ways of working with market and Global leadership, to create the best fit between talent and work, connecting career ambitions with operational efficiencies.
• Regularly engage discipline and market leadership on future-facing workforce planning exercises, aligning information related to progression, rotations and retention/employee relations with projected changes in staffing needs and team structures. 
• Continuously check-in with market and offshore team leads as work progresses; ensuring the resource plan continues to satisfy market needs and to help resolve any obstacles that may arise along the way.
• Negotiating resourcing difficulties through creative solutions and presenting alternatives.    

 Talent Team Partnership 

• Partnership with Talent Acquisition and HR to identify talent and skill gaps & prioritize open positions. 
• Support long-term planning of hiring Talent by providing staffing trends, analysing current and future utilization and future skills needs. 
• Provides business context and input for Learning and Effectiveness teams to develop training programs.  
• DE&I – ensure casted Talent represents a diverse set of backgrounds, skillsets and expertise. 
• Act as confidante and partner in sensitive talent issues, maintaining the strictest of confidentiality.
• Work with the broader People team to identify and assess employee’s interests and development areas, offering opportunities to align client scopes to employee’s growth and mobility desires.  
• Facilitate seamless internal rotations, keeping all stakeholders appropriately updated and managing risk. 

Data-driven Workforce Planning  

• Work with team leads to continually assess account needs and develop a resource plan to ensure we continue to deliver best-in-class work and consistently meet deadlines set by our clients - leading to reallocation of resources where necessary. 
• Monitor group bandwidth and maximize utilization across clients and teams. 
• Drive staffing recommendations based on budgets, timelines and clear knowledge and understanding of skill sets across all departments/clients in the market.  
• Partner with Talent Acquisition team to continuously finetune their hiring cadence based on changing demand forecasts. 

Support in managing the Resource Management Team  

• Continuous improvement & best practise – supporting roll out of initiatives and identifying opportunities to enhance team performance.
• Managing and upskilling the Resource Management team globally. 

 Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have:  

• Minimum 5-7 years previous experience in Talent Management/Resource Management/Commercial, Project Management, Operations or Biddable Media Activation. 
• Confidence and ability to challenge and influence stakeholders.
• A strong work ethic; able to work under pressure and juggle multiple responsibilities to meet deadlines and deliver results.
• Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment.
• Affinity for numbers, leveraging a data-driven, analytical approach to decision making.
• Change management experience is a significant plus.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include access to internal learning platforms, certifications, and training sessions, life insurance, medical care & sports card in Medicover, funding for English language learning, employee mental health awareness day, and more.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. We are committed to offering equal opportunities to all employees, which is why we only establish collaborations based on employment contracts. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office two days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

 

Following a detailed review of all applications, we will contact those candidates whose qualifications and stated terms of cooperation most closely align the objectives of our recruitment process.

 

The controller of your personal data is the WPP Media Poland sp. z o.o.The personal data you provide will be processed for the purpose of the recruitment process.  By providing us with personal data beyond the scope required by the Labour Code, you consent to the processing of such data for the purposes of the recruitment process.  Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of the processing carried out prior to its withdrawal. For evidence purposes, please withdraw your consent in writing or by email to RODO@wppmedia.com. 

 

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