Senior Cloud Ops Engineer

Estonia - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 

Ready to become a Wriker?

As a Senior Cloud Ops engineer at Wrike, you will have advanced skills in designing and managing reliable infrastructure solutions underlying SAAS platform, as well as supporting cloud and data center infrastructure with security in mind - you know how to work with networking, monitoring, automation, and debugging a (reasonably) complex infrastructure. In this role, you'll need to manage your own tasks and oversee others' work within your scope, and lead projects of different sizes. 

Your ability to see both the big picture and micro details, and to develop expertise to handle these responsibilities effectively rather than chaotically, will be crucial. This role could serve as an excellent stepping stone on your career ladder towards team lead positions.

In this role, you would join a core development team of 250+ engineers developing Wrike and become a part of the whole operations department which is exposed to various technologies and systems. Does this sound like you? If your answer is yes, we'd love to speak with you!

 

More about you and your team

We have 2 dozens of folks in the SysOps Department, consisting of three teams distributed in Prague, Cyprus, and Tallinn. As a core team member of our team you will be:

  • Taking technical leadership of cross-functional projects of various scales and overseeing the execution
  • Mentoring teammates in your areas of professional expertise
  • Being proactive enough to question and challenge the status quo of current implementations
  • Managing the Wrike product infrastructure
  • Designing reliable solutions to ensure a product uptime SLA of 99.9%
  • Working with GCP, AWS and other cloud providers in the IaC paradigm
  • Implementing and supporting new infrastructure services
  • Actively participating in incident response and management, including on-call duties
  • Developing and maintaining professional connections within and outside of the team

Technical Environment:

We run 150+ Java based SaaS applications in Kubernetes for a massive audience of over 20,000 organizations in 3 Data Centers both on-premises and in cloud.

Key technologies and tools include:

  • PostgreSQL as DB platform
  • Kafka and rabbitmq for messaging
  • Kubernetes and ArgoCD (Service-oriented architecture)
  • Nginx, HAproxy and Istio for load balancing
  • GCP, AWS and Cloudflare are our cloud providers
  • Puppet, Ansible and Terraform for defining everything as a code
  • Python to automate everything
  • Prometheus (VictoriaMetrics) and Zabbix for monitoring
  • Graylog, Logstash, Fluentd for logging
  • Jenkins and Gitlab-CI for building pipelines

You will achieve your best if you have

  • Advanced knowledge in at least two of the following areas, intermediate knowledge of the rest: Data networks, Security, Databases, Cloud providers, Process automation, Containerised application management
  • Strong SRE vision applied to everything you do with Security in mind
  • Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack
  • Upper Intermediate English skills

You will stand out with

  • Advanced experience running Kubernetes platform
  • Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).
  • Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc.)
  • Understanding of information security principles and the ability to apply them to network architecture
  • Sufficient scripting skills in Python/Bash or other scripting languages
  • Experience with working on enterprise-grade infrastructure and SaaS solutions.
  • Strong analytical abilities and problem-solving skills.

Perks of working at Wrike

  • 28 calendar days of paid vacation
  • Sick leave compensation
  • Life insurance plan
  • Health insurance plan
  • Fitness plan (800 EUR/year)
  • Parental leave
  • 2 volunteer days

What’s next?

  • Interview with a Recruiter
  • Technical interview
  • Cultural interview 

 

Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.


#LI-AV1

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
Hybrid work mode

Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 
Check out our LinkedIn Life Page, Instagram, Wrike Engineering Team, Medium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

Check us out on Glassdoor.

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