Solutions Architect
Ready to become a Wriker?
More about Your Team
How You'll Make an Impact
- Leading the most complex professional services engagements for Wrike customers.
- Work with both internal and external partners translating the customers' business requirements into workable solutions with Wrike as an integral part of the end-to-end workstream
- Working with customers to generate reference stories, and lead best practice creation
- Collaborating with Wrike’s Product and other teams to identify short-term solutions to issues/requests and influence Wrike's product roadmap.
- Collaborating with Sales, Sales Engineering, and Customer Success to ensure smooth handoffs before and after onboarding.
- Acting as Project Manager for large-scale engagements, maintaining timelines, delegating to both internal and client resourcefs to ensure on-time delivery of deployment milestones, training, and launch.
- Scoping strategic Professional Services engagements and assisting the sales team in positioning the value of those services.
- Designing and implementing API integrations between Wrike and other solutions, such as BI, ERP, CRM, DAM, ITSM solutions etc.
- Brainstorming and coaching customers on KPIs and analytics needs to help measure business performance.
- Acting as a coach/mentor for team members in the organization.
- Self-educating on work management methodologies, productivity hacks, and sharing that knowledge with the rest of the team
You'll achieve your best if you have:
- Bachelor’s degree in Computer science/Math or Engineering
- 8+ years of professional experience in a customer facing environment, ideally with organizations adopting new software solutions and technologies.
- Strong Understand of Digital Transformation programs within large organizations
- General Programming Experience (i.e. Ruby, Python, etc)
- Outstanding verbal and written communication skills.
- Experience with Tableau or other BI Platforms
- Proven experience in presentation skills to all levels of an organization, with the ability to present complex ideas in an engaging way, or dive into the technical detail as needed.
- Proven experience in integrating multi-vendor IT systems and using APIs etc.
- Excellent understanding of standard business process and organizational structure.
- Project management experience, working with any known methodology and more importantly, being able to scope, manage and deliver on a plan no matter how simple or complex
- Experience in managing change within organizations that are adopting new technology
- Proven ability to coach and mentor junior colleagues
- Great people skills: genuine, warm, positive, engaging, connects well with people, friendly, empathic, shows tact and poise under pressure when dealing with difficult interpersonal situations, and a high degree of patience.
- Travel may be required up to 25% of the time.
You will stand out with:
- Hands on experience with one or more EA frameworks like TOGAF, Zachman or similar
- Programming experience in Ruby
- Experience of Marketing and creative team’ process
- Experience with ITIL, IT4IT, Cobit
- Excellence in foreign languages
Perks of working at Wrike
When you join our team, you join over 1,000 Wrikers all on a journey to do the best work of their lives. The 20,000+ businesses worldwide who chose us as their collaborative work management platform know we lead by example.
- Medical, Dental, and Employer-Paid Vision Insurance
- Life Insurance, Employer- Paid ST and LT Disability
- 401K with employer match, FSA/HSA Benefits, and Legal Plan
- Employee Assistance Program (EAP)
- 11 Paid Holidays, 1 Floating Holiday, 20 Days of PTO
- 16 Hours of Volunteer Paid Time Off
- Parental Leave: 18 weeks for birth mothers, 4 weeks for non-birth parents
- Get connected with one of our many WERC groups! (Wrike Employee Resource Community)
Your recruitment buddy will be Aziza Talhi, Senior Recruiter.
#LI-AT1
The range above reflects the pay scale that Wrike reasonably expects to pay for the role. The pay scale will also depend on various factors, such as job duties and requirements, and relevant experience and skills. Pay scales are reviewed each year.
Remote - USA pay range
$100,000 - $140,000 USD
Who Is Wrike and Our Culture
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
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