Renewals Specialist
Ready to become a Wriker?
More about Your team
How we work
How You’ll make an impact
- Quote renewal offers for Customers and ensure the CRM has accurate details and forecasts
- Work reactively on cancellation requests
- Work proactively to mitigate churn and close additional revenue
- Collaborate closely with Customer Success Managers
- Act as liaison between Finance, Sales and Customers
- Assist the Billing team with collections
- Uncover trends in subscription automation practices that can improve renewal workflow
You will achieve your best if you have
- Fluent in English and Spanish
- Excellent written and verbal communication skills
- Excellent organizational and time management skills
- Ability to handle rejection
- Technologically inclined
You will stand out with
- Fluency in Italian or Portuguese
- Proven and effective negotiation skills
- A growth mindset and being team oriented
- Experience in a customer-facing position, preferably sales
- Aptitude for and interest in workflow processes and automation
- Ability to succeed in a high velocity environment
- Creativity and ability to think outside the box
Perks of working at Wrike
- Health insurance for you and your family
- SIM card with unlimited internet access for employees (provided during your employment)
- 21 paid vacation days
- 5 uncertified sick days per year
- 10 fully-paid continuous working days of sick leave per year
- School allowance of up to €600 per month (for children at school age)
- Up to 18 weeks of fully-paid maternity leave
- 2 weeks of fully paid paternity leave. 2 additional weeks which are provided by Wrike of fully paid paternity leave will be available for employees after 6 months of continuous service
Your recruitment buddy will be Aziza Talhi, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
Wrike promotes a hybrid work mode for those that live near an office hub, we meet in the office 2-3 times a week. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
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