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Team Lead, People Operations
About the Role:
As Wrike continues to scale globally, we’re reimagining how People Operations can deliver consistent, high-quality employee experiences while maintaining operational agility and compliance across regions.
We’re looking for a Team Lead, People Operations who can lead this evolution—balancing strategy with execution. You’ll manage a small, distributed team while serving as the hands-on operational lead for an assigned region. The ideal candidate thrives in a fast-paced, global environment, driving clarity, scalability, and service excellence across every stage of the employee lifecycle.
Team Dynamics:
This role reports to the HR Operations Leader and partners closely with stakeholders across multiple global time zones. The primary focus will be supporting our Cyprus, EMEA and APAC region.
Team Leadership & Development
- Lead, coach, and develop a distributed team of Regional People Operations Specialists, fostering performance, accountability, and shared best practices.
- Set clear expectations, provide continuous feedback, and support professional growth.
- Drive consistency in service delivery and operational execution while honoring local cultural and regulatory nuances.
- Establish scalable operating rhythms that balance flexibility with standardization.
- Serve as a player-coach—acting as both team leader and hands-on regional specialist for your assigned territory.
Employee Lifecycle & Experience
- Own end-to-end employee lifecycle processes, including onboarding, offboarding, internal mobility, and global transfers.
- Partner cross-functionally with Payroll, IT, HRBPs, and other functions to ensure smooth and compliant transitions.
- Continuously evaluate workflows to reduce friction, increase clarity of handoffs, and deliver a best-in-class employee experience.
- Identify and lead opportunities for process optimization and operational excellence.
Benefits, Leave, and Well-Being Programs
- Oversee administration of country-specific benefits and leave programs—ensuring compliance with local regulations and alignment with global frameworks.
- Partner with internal stakeholders to standardize processes where possible while maintaining flexibility for regional needs.
- Act as a trusted point of contact for employees on benefits and leave matters.
- Support regional health and safety compliance and program execution.
Compliance, Risk, and Governance
- Maintain awareness of regional employment regulations, proactively ensuring compliance across assigned jurisdictions.
- Partner with Legal and HR leadership to adapt policies and practices to evolving legal requirements.
- Lead risk assessments, audits, and documentation reviews to ensure clean governance and reliable data integrity.
- Build and maintain scalable documentation to support audit readiness and operational transparency.
Service Delivery
- Oversee day-to-day employee inquiry management and ensure adherence to SLAs.
- Strengthen service delivery through automation, process mapping, and collaboration tools.
- Support knowledge base and self-service resource development to enhance scalability
- Partner with Payroll to validate inputs (new hires, terminations, pay adjustments, leaves) for accuracy and timeliness.
Your Qualifications:
- Global People Operations Expert: You bring 4–6 years of HR Operations experience across Cyprus, APAC, and international markets, with deep knowledge of compliance, benefits, and service delivery. You understand how to scale processes globally while honoring local needs.
- Operational Leader & Coach: You’ve led small or distributed teams—balancing day-to-day execution with mentorship and accountability. You lead with empathy and clarity, fostering a culture of growth, ownership, and trust.
- Compliance & Risk Steward: You have proven expertise in navigating employment law, benefits, and payroll fundamentals across multiple jurisdictions. You’re detail-oriented, solutions-driven, and proactive about mitigating risk.
- Process Optimizer: You thrive on clarity and structure. You simplify complex workflows, strengthen documentation, and design operational processes that scale sustainably.
- Cross-Functional Partner: You collaborate with HRBPs, Legal, Payroll, and IT to deliver seamless, employee-focused outcomes. You communicate with precision and adapt your approach to different audiences.
- Global Mindset & Cultural Agility: You’re fluent in English and Greek and skilled at working across time zones and cultures—balancing global consistency with local relevance.
Standout Qualities:
- You’ve managed HR operations in both Cyprus, EMEA, and APAC environments, balancing compliance with agility.
- You’re energized by leading remote, distributed teams and fostering connection across regions.
- You’ve built or optimized core lifecycle processes like onboarding, offboarding, or benefits administration.
- You bring curiosity, critical thinking, and a drive for simplicity to every challenge.
- You see operational excellence and employee experience as mutually reinforcing.
What’s Next
- Initial Recruiting Screen
- Hiring Manager
- Cross Functional Panel
- Culture Addition Panel
- SVP People
Why Join Wrike?
- Health insurance for you and your family
- SIM card with unlimited internet access for employees (provided during your employment)
- 25 paid vacation days
- 5 uncertified sick days per year
- 10 fully-paid continuous working days of sick leave per year
- School allowance of up to €600 per month (for children at school age)
- Up to 18 weeks of fully-paid maternity leave
- 2 weeks of fully paid paternity leave. 2 additional weeks which are provided by Wrike of fully paid paternity leave will be available for employees after 6 months of continuous service
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
#LI-AV1
Who Is Wrike and Our Culture
Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona
Our culture and Values
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
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