New

Sales Strategy & Operations Analyst

Costa Rica - Remote
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
 
Our vision:  A world where everyone is free to focus on their most purposeful work, together. 
 

About the Role

Wrike’s Sales Strategy & Operations team enables efficient go-to-market execution through data, process discipline, and operational insight. This role supports sales planning and execution by delivering accurate reporting, maintaining high-quality data, supporting forecasting and pipeline analysis, and partnering with stakeholders across the business to improve sales effectiveness and operational scale.

The Sales Strategy & Operations Analyst  is an individual contributor role designed for a professional with 2–3 years of relevant experience in sales operations, revenue operations, business operations, or strategy. The position is well suited to a candidate who demonstrates analytical strength, attention to detail, sound communication skills, and a clear willingness to learn and grow in a fast-paced SaaS environment.

Your Impact

  • Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends.
  • Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews.
  • Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes.
  • Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and helping improve reporting logic, field usage, and data governance practices.
  • Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross-functional initiatives.
  • Contribute to territory planning, account analysis, sales productivity tracking, and ad hoc analytical requests as assigned by management.
  • Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

Your Qualifications

  • 2–3 years of professional experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Operations, or a related analytical role, preferably within a SaaS or technology company.
  • Bachelor’s degree in Business, Finance, Economics, Analytics, Mathematics, or a related field, or equivalent practical experience.
  • Proficiency in spreadsheet-based analysis and experience creating business reports, dashboards, and data summaries for operational or commercial teams.
  • Working knowledge of CRM systems, preferably Salesforce, including reporting structures, opportunity data, and data integrity requirements.
  • Strong analytical and problem-solving skills, with the ability to interpret data and translate findings into clear business insights.
  • High attention to detail, strong organizational discipline, and the ability to manage multiple priorities with accuracy and consistency.
  • Effective written and verbal communication skills, including the ability to present findings clearly to cross-functional stakeholders.
  • Demonstrated willingness to learn new tools, processes, and business concepts, with a growth-oriented mindset.

Standout Qualities

  • Experience supporting SaaS sales organizations through pipeline reviews, forecasting support, QBR preparation, territory analysis, or performance reporting.
  • Familiarity with BI or visualization tools and comfort working with structured datasets in operational environments.
  • Exposure to process improvement, workflow documentation, or systems enhancement projects.
  • Foundational knowledge of SQL or related analytical tools.

Team Dynamics

This role is expected to work closely with Sales leadership and with cross-functional partners across Finance, Marketing, Customer Success, and Business Systems to support planning, reporting, and execution. The role will typically report to a manager within Sales Strategy & Operations, Revenue Operations, or a comparable business operations function.

The successful candidate will join a team environment that values accountability, teamwork, and continuous improvement. Wrike publicly emphasizes a culture built around collaboration, creativity, and commitment, which should be reflected in how this role operates across stakeholder groups.

Our Work Style

This role operates in a data-driven, cross-functional environment with regular weekly, monthly, and quarterly business rhythms. The work includes structured reporting, recurring operational cadences, ad hoc analysis, and support for process improvements that help the go-to-market organization scale effectively.

Core tools may include Salesforce, spreadsheets, dashboarding or BI platforms, and work management tools used to track tasks, projects, and documentation. Wrike’s broader careers messaging describes an environment that values creativity, agility, and teamwork.

Why Join Wrike?

  • 18 Company Holidays + Paid Vacation
  • Parental Leave: 18 Weeks Maternity / 4 Week Paternity 
  • 2 Volunteer Days
  • Medical, Dental & Vision Insurance (Employees + Dependents)
  • Employee Assistance Program (EAP)
  • Life Insurance Plan

 

Your recruitment buddy will be Arjola Stejskal, Talent Acquisition Specialist

#LI-AS1

Who Is Wrike and Our Culture

We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
 
Hybrid work mode

Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
 
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.

Our persona 

💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. 

Our culture and Values 

🤩 Customer-Focused

We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.

🤝 Collaborative

We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.

🎨 Creative

We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 

💪 Committed

We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.

 
Check out our LinkedIn Life Page, Company culture page, Instagram, Wrike Engineering TeamMedium, Meetup.com, Youtube for a feel for what life is like at Wrike. 

Check us out on Glassdoor.

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Demographic Questions

As part of our ongoing efforts to foster a workplace that values diversity of background, perspective, and experience, we invite you to participate in this voluntary self-identification survey. Your responses will help us better understand the makeup of our applicant pool and assess the impact of our inclusion-focused programs globally.
 
Participation is entirely optional, and your choice to respond—or to select "Prefer not to answer"—will not affect your application or hiring outcome in any way.
 
All demographic-related responses will be anonymized, aggregated, and used solely to improve equity in access to opportunities and to inform our broader people strategy. This information will be processed securely and in compliance with applicable data protection laws, including the GDPR.
 
By submitting your responses to the demographic-related questions, you acknowledge that you have read and understood the information provided regarding the processing of your personal data. You consent to the collection, use, and storage of your demographic data specifically for reporting and accountability purposes. Apart from this consent confirmation, all responses will be permanently anonymized and will not be used to evaluate your candidacy or impact any hiring decisions.
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