Business Analyst

Wursta aims to help companies navigate complex technology landscapes, especially within AI, to help those companies to scale their capabilities, and increase productivity. We specialize in providing a range of services including cloud services, managed services, custom development, cybersecurity, and AI solutions, with a focus on enabling digital transformation.

About Wursta:

Wursta is a premier Google Cloud Partner, dedicated to helping organizations leverage the full power of Google's innovative technologies. We specialize in Google Workspace and Google Cloud Platform (GCP) solutions, empowering our clients to transform their businesses through collaboration, efficiency, and cutting-edge cloud capabilities. Join our team and be part of a forward-thinking company at the forefront of cloud technology.

Job Summary:

Wursta is seeking a detail-oriented and analytical Business Analyst to join our dynamic Project Management Office (PMO). The Business Analyst will be responsible for bridging the gap between business stakeholders and technology solutions, ensuring that project outcomes align with business needs and objectives, particularly within the Google Cloud ecosystem. This role involves eliciting, analyzing, validating, and documenting business requirements for various projects, often involving Google Workspace and GCP deployments or optimizations. The ideal candidate will possess strong communication skills, a knack for problem-solving, and experience in a project-based, tech-forward environment.

Key Responsibilities:

Requirements Elicitation & Analysis:

• Collaborate with project sponsors, stakeholders, and end-users to elicit, understand, and document business requirements, processes, and workflows, with a focus on solutions leveraging Google Cloud technologies.
• Conduct interviews, workshops, surveys, and JAD sessions to gather comprehensive information.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish user requests from underlying true needs.

Documentation:

• Create and maintain clear, concise, and comprehensive documentation, including business requirements documents (BRDs), functional specifications, use cases, user stories, process flow diagrams (e.g., using BPMN or similar), and report mock-ups.
• Ensure all documentation is kept up-to-date and version controlled.

Stakeholder Management & Communication:

• Serve as a liaison between business units, technology teams (including Google Cloud specialists), and support teams.
• Effectively communicate insights and plans to cross-functional team members and management.
• Manage stakeholder expectations and facilitate communication to ensure alignment.

Process Improvement:

• Analyze existing business processes to identify inefficiencies and areas for improvement, often recommending how Google Workspace or GCP can optimize these processes.
• Recommend solutions to improve business processes and system functionalities.

Support Project Lifecycle:

• Support project managers in defining project scope, goals, and deliverables for projects involving Google Cloud solutions.
• Assist in the development of test plans and participate in UAT (User Acceptance Testing) to ensure solutions meet business requirements.
• Provide support during project implementation and post-implementation phases.

Data Analysis:

• Analyze data to support business decisions and project directions, potentially utilizing Google Cloud data tools.
• Translate data into actionable insights for stakeholders.

Qualifications & Skills:

Education & Experience:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• 3-5+ years of experience as a Business Analyst, preferably within a PMO, consulting firm, or project-based environment.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Experience working on projects involving cloud solutions; familiarity with Google Workspace and/or Google Cloud Platform (GCP) is highly desirable.

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Experience with project management software (e.g., Jira, Asana, MS Project, or similar).
• Familiarity with SQL and data analysis concepts.
• Knowledge of Google Workspace administration or Google Cloud Platform services (e.g., BigQuery, Looker, AppSheet) is a significant plus.
• Understanding of cloud migration and implementation methodologies is an advantage.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills, including technical writing skills.
• Exceptional interpersonal and stakeholder management skills.
• Ability to work independently and as part of a team in a fast-paced, collaborative environment.
• Highly organized with strong attention to detail and ability to manage multiple priorities.
• Adaptability and flexibility in a dynamic consulting environment.

Certifications (Preferred but not required):

• CBAP (Certified Business Analysis Professional) or similar BA certification.
• Google Cloud certifications (e.g., Google Cloud Certified - Associate Cloud Engineer, Professional Cloud Architect, Professional Data Engineer, or Google Workspace Administrator) are a strong plus.

Interview Process

At Wursta, we're all about positive experiences and creating value. We move fast and adapt to change like nobody's business. Here's what you can expect during our interview process:

• Work Style Survey: As a required next step in our application process, please complete this brief survey to help us learn more about your work style: https://surveys.cultureindex.com/s/k49doDOqSj/109695
• Initial Screen: You'll have a quick 20-30 minute chat with our hiring coordinator. It's just a chance to get to know each other and see if we're a good fit.
• Meet your manager: Next up, you'll spend 45 minutes with the hiring manager. This is your chance to learn more about the role and the team.
• Meet your peers: After that, you'll meet with members of the team for 60 minutes. This is a great opportunity to see the team dynamic and ask any questions you have.
• Interview with Senior Leadership: You'll then chat with the executive leader for 45 minutes. This is your chance to show off your skills and experience and learn more about the company's vision.
• Get a decision: We'll get back to you within the week to let you know what's next.

Our Values

We are driven and guided by our shared values:

• Make it win-win
• Do it uncommonly well
• Remain humble
• Strive to be better
• We are one team
• Be accountable

Equal Employment Opportunity

Wursta provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.