Sr. Analyst, Metering Analytics

Wyse Meter Solutions Inc. provides turnkey submetering and utility expense management services to property managers, building owners and developers across Canada. Wyse is unique in its ability to provide energy consumption transparency and accountability to its customers.

The Sr. Analyst, Meter Data is responsible for key aspects of meter data management, including setup, system installation, and data analysis. This role involves data collection, monitoring, troubleshooting, and translating findings into actionable business recommendations. The Sr. Analyst will collaborate with stakeholders to ensure accurate data transmission, billing information, and regulatory compliance. Additionally, this role includes managing and leading meter data management projects and teams.

Key Responsibilities

• Lead and Manage MDM (Meter Data Management) projects and process improvement initiatives.
• Provide leadership and guidance to project teams and peer analysts to foster collaboration, promote knowledge sharing and continuous improvement.
• Operate and maintain the performance of the various meter data collection and data management systems.
• Maintain the operation of settlement processes including acquisition and validation, editing, and estimating of interval data.
• Troubleshoot and resolve data acquisition issues with the wireless network using network specific software.
• Load validation and ensure the data management system is collecting accurate and complete reading data.
• Maintain and monitor meter data management system and initiates appropriate action to achieve desired system performance.
• Analyze load profile interval data, Time-Of-Use framing and ensure the energy consumption is accurate.
• Support Customer Service through the provision of interval data via web presentment, file transfer or direct customer contact.
• Assist with the registration, commissioning, auditing, and performance testing of meter installations.
• Assess and diagnose meters and meter installations for problems that may affect billing integrity.
• Provide direction and guidance to the Certified Meter Mechanic/Testers during field operations to solve technical issues.
• Assist in the design, evaluation, commissioning, and maintenance of metering equipment.
• Liaise, consult and co-ordinate with internal and external parties, for the installation, analysis, and communication of suite meters.
• Resolve critical data management production problems, work with information technology and vendors to implement approved corrections or improvements to systems including software upgrades and all of the user and performance testing to approve for production.
• Develop, maintain, update and complete reports, work procedures, records and documentation related to the position, as necessary.
• Perform other relevant duties as assigned.

Qualifications

• 3 – 5 years of work experience, ideally in the sub-metering industry or adjacent segment.
• University degree or college diploma in engineering, data science, or related field. 
• Knowledge of Submetering Industry, Meter Data Management system, VEE, and Market Rules would be an asset.
• Knowledge of utility billing practices, OEB and Measurement Canada regulations.
• Understanding of Advanced Metering Infrastructure technology, Headend System, and Automated Meter Reading.
• Demonstrated advanced ability in Microsoft Office, particularly Excel.
• Understanding of telecommunications, Wireless 4G LTE, wireless mesh networks and various data communication protocols.

Benefits of Working at Wyse

• Be part of a company that is certified as a Great Place to Work 
• Give back to the community through our Wyse Helping Homes Program
• Open yourself to amazing opportunities for career and professional development
• Participate in our RRSP program 
• Enjoy our employee perks in retail, travel, restaurants and many more
• We offer an Employee Assistance Program 
• Join us in our quarterly employee social events
• Be part of a collaborative environment 
• Free parking
• TTC accessible

Wyse welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

While we value diversity and welcome applications from qualified candidates, please understand that we cannot provide assistance with LMIA-related matters.