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Senior IT Engineer

Palo Alto, CA

About xAI

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.

All engineers and researchers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

Senior IT Engineer Role

We are seeking a highly skilled and experienced Senior IT Engineer to join our Corporate IT team. In this senior-level role, you will be responsible for driving the architecture, integration, and optimization of our core IT infrastructure — with a strong focus on identity and access management (IAM), collaboration platforms, endpoint management, and employee lifecycle automation.

You’ll work with technologies such as Okta, Slack, Google Workspace, JAMF, Intune, and HRIS platforms like Workday and Rippling to build secure, scalable, and efficient systems. The ideal candidate is a proactive, systems-oriented problem-solver with deep expertise in Identity Governance and Administration (IGA), Mobile Device Management (MDM), and automation frameworks, including low-code/no-code orchestration tools and AI-enhanced workflows.

Key Responsibilities

  • Architect and manage IAM solutions using IdPs such as Okta, Ping, and JumpCloud, with a focus on IGA: user lifecycle automation, RBAC, access workflows, compliance reporting, and policy enforcement.
  • Integrate IAM platforms with Google Workspace, Slack, HRIS systems (e.g., Workday, Rippling) and other SaaS tools to support SSO, MFA, directory sync, and role-based access provisioning.
  • Administer and optimize collaboration platforms, especially Slack and Google Workspace, including advanced configuration, security settings, and workflow integrations.
  • Implement and manage device compliance and security across macOS, iOS, Windows, and Android using MDM solutions like JAMF, Kandji, and Intune.
  • Design and build automated IT workflows using scripting languages and modern orchestration tools — including low-code or AI-driven platforms that enable scalable, event-based automation and system integration across cloud services and APIs.
  • Develop and maintain custom scripts in Python, Bash, and PowerShell to automate repetitive tasks, monitor systems, and streamline onboarding/offboarding processes.
  • Leverage integrations with HRIS tools (Workday, Rippling) to drive lifecycle automation and ensure secure, consistent access to resources based on user roles and employment status.
  • Maintain and support systems used by engineering teams, ensuring high availability of development tools, secure access, and streamlined workflows.
  • Collaborate across teams (HR, Security, Engineering, Finance) to gather requirements, implement IT solutions, and align tools with business needs.
  • Conduct regular security assessments of infrastructure and SaaS environments, and ensure compliance with internal and external standards.
  • Mentor and support junior team members, contribute to documentation, and promote knowledge sharing and operational maturity across the IT team.
  • Evaluate and implement new technologies, including emerging AI-driven or automation-enhancing platforms, to continuously improve efficiency, scalability, and security.

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
  • 7+ years of experience in IT engineering, with 3+ years in a senior or staff-level capacity.
  • Expertise in Okta or similar identity platforms, including SSO/MFA, lifecycle automation, RBAC, and compliance integration.
  • Experience integrating IAM with Google Workspace, Slack, and HRIS tools like Workday or Rippling.
  • Strong experience with MDM platforms such as JAMF, Kandji, and Intune, managing multi-OS device environments.
  • Hands-on experience building automated IT workflows, including use of scripting and modern orchestration platforms that integrate APIs and event-based triggers.
  • Proficiency in Python, Bash, and PowerShell for scripting, automation, and diagnostics.
  • Understanding of IT architecture across SaaS, networking, and endpoint security.
  • Proven track record of solving complex problems in fast-paced, security-conscious environments.
  • Strong written and verbal communication skills, with the ability to work across both technical and non-technical stakeholders.

Preferred Qualifications

  • Relevant certifications: Okta Certified Professional, JAMF Certified Expert, Google Workspace Administrator, Microsoft Intune Administrator, or equivalent.
  • Experience with other IAM platforms (e.g., Azure AD), or collaboration tools (e.g., Microsoft Teams).
  • Familiarity with cloud environments (AWS, Azure) and containerization technologies (Docker, Kubernetes).
  • Exposure to low-code/no-code platforms, AI-enhanced automation, or workflow orchestration tools.
  • Understanding of ITIL practices, or experience working in Agile operational environments.
  • Background in high-growth or enterprise-scale organizations with a strong security and compliance culture.

xAI is an equal opportunity employer.

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