Facilities Technician Lead

About xAI

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

About the Role

As the Facilities Technician Lead at xAI Memphis, you will oversee the maintenance and performance of our data center facilities infrastructure, including power, cooling, and environmental systems. You will lead a team of facilities operations technicians, ensuring optimal operations and continuous improvement in our two most critical metrics: mean time to detect (MTTD) and mean time to repair (MTTR). Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our facilities operations.

Responsibilities

• Lead and mentor a team of facilities operations technicians, fostering a culture of excellence and continuous improvement.
• Oversee the maintenance, monitoring, and troubleshooting of data center facilities infrastructure, including HVAC, power distribution, and backup systems.
• Manage and optimize facilities operations, including preventive maintenance schedules, equipment calibration, and system performance monitoring.
• Develop and enforce standard operating procedures (SOPs) and ensure adherence to safety and compliance protocols.
• Coordinate with engineering and procurement teams to ensure seamless equipment intake and maintenance processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage facilities operations tickets via Jira, ensuring timely resolution and documentation.
• Collaborate with cross-functional teams to design and implement facilities layouts and solutions.
• Lead initiatives to improve operational efficiency and reduce downtime.
• Provide on-call support and respond to critical facilities events as needed.

Basic Qualifications

• High school diploma or equivalency certificate.
• 8+ years of experience working with data center facilities systems, including power, cooling, and environmental controls.
• 8+ years of experience troubleshooting and maintaining facilities infrastructure.
• 5+ years of experience in inventory management, including ordering, receiving, and maintaining facilities equipment.
• Proven leadership experience in a facilities or technical operations environment.

Preferred Qualifications

• Strong knowledge of data center facilities systems, including electrical, mechanical, and HVAC systems.
• Experience with building management systems (BMS) and environmental monitoring tools.
• Familiarity with scripting for automation of facilities tasks (e.g., Python, Bash).
• Experience leading facilities infrastructure projects.
• Excellent prioritization and time management skills.
• Ability to work in a fast-paced environment and maintain attention to detail.

Additional Requirements

• Position is subject to pre-employment and annual post-employment background checks.
• Ability to lift up to 35 lbs. unassisted.
• Comfortable working at elevated heights (up to 50 feet) with appropriate safety gear.
• Comfortable working in an environment requiring exposure to noise.
• Available to work evenings and weekends, as the schedule varies depending on site operational needs; flexibility is required.

xAI is an equal opportunity employer.

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