Insights Manager

We're looking for an Insights Manager to join our established qualitative market research team. We are a small, qualitatively focused team providing HCP and patient insights for all types of pharmaceutical business from biotechs to global pharmaceutical brands.

Our work focuses on research around product launches and branding, spanning more traditional HCP-focused market research projects through to partnerships with our broader agencies.

You will work closely with our healthcare clients to help their teams turn data into insights and understand its impact on their business.

You will have experience building client relationships, working in a collaborative environment with interest in primary qualitative healthcare market research, data analytics and insight generation.

Alongside helping to grow the research and insight capability across the group, a key component of this role is managing the administration and delivery of audience metrics practice for Congress stands, using our Congress Measurement Metrics tool and approach, which will involve some travel to European Congresses and liaison with clients.

This is a hybrid role (2 days in the office).

Your role will involve some travel to European Congresses and liaison with clients.

You will report into the Associate Insights Director

What you'll do...

• Lead the delivery of congress metrics, partnering with production teams to prepare systems for stand measurement, analysing data, and presenting insights and recommendations to clients.
• Contribute to research and insight projects, including introducing methodologies, supporting primary research with HCPs, patients and other audiences, and deriving relevant insights for clients and brands.
• Support pitch development through clear slides that communicate our value proposition and tailored project approaches.
• Translate primary research data into compelling, insight-driven reports and outputs.
• Promote excellence across research execution, from brief to delivery, encouraging collaboration and high-quality outcomes.
• Manage projects including timelines, budgets, and coordination of client and agency workstreams to ensure delivery against milestones.
• Build client relationships through questioning and tailored communication styles.
• Deliver business insights through thought leadership content, including white papers, articles, and social media.

What do you need to have...

• Experience working in a healthcare market research agency experience with at least 6 months in the role of Research/Insights manager, or equivalent
• Qualitative and quantitative experience (80/20)
• Experience translating data and evidence into insightful and engaging outputs
• Experience moderating interviews and focus groups
• Experience working with clients and managing projects through delivery
• Experience working with multiple projects and to tight deadlines
• Some understanding of healthcare and research codes and compliance activity/behaviours.
• Be comfortable working with AI tools.

Just a few of our benefits...

• Competitive salary
• 25 days' annual leave plus public holidays, company closure over Christmas plus a personal day
• 3 days volunteering leave
• Private Medical Insurance
• Life Insurance
• Pension Scheme
• Hybrid working
• Group Income Protection

A bit about us...

Engage XD is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning and training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live and virtual experiences, film, digital, and immersive content.

Our family of brands is made up of: Emota, Forty1 and Nazarѐ.

We believe in our values: We empower everyone | We rise to the challenge | We work as one | We ask what if | We do the right thing and we will ask you how your personal values align to our values

#LIML

This is a hybrid remote/in-office role.

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.