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Delivery Manager

United States

About Xebia

With over 20 years of experience, our global network of passionate technologists and pioneering craftsmen deliver cutting-edge technology and game-changing consulting to companies on the brink of transformation. Since 2001, we have grown from a Java company into a full-service digital consulting company with 4500+ professionals working on a worldwide ambition.

We are organized in complementary chapters – teams with a tremendous amount of knowledge and experience within a particular field, such as Agile, DevOps, Data and AI, Cloud, Software Technology, Functional Programming, Low Code, and Microsoft.

We help the world’s top 250 companies and category leaders overcome digital challenges, embrace innovation, adopt new technology, and implement new business models. In addition to high-quality consulting, we also provide offshoring and nearshoring services.

For more details please visit www.xebia.com

Overview 

The Delivery Manager is responsible for leading the end-to-end delivery of high-value projects, ensuring that client expectations are met. This role involves managing the entire project lifecycle—from pre-project planning, through execution, to post-project support—while maintaining strong relationships with clients and delivering continuous excellence. The manager will oversee the execution of complex projects, ensuring optimal resource allocation, financial oversight, and operational improvement. 

Key Responsibilities 

  • Before the Project: 
    • Work closely with clients to define project scope, goals, and requirements.
    • Collaborate with technical teams to translate client needs into actionable plans.
    • Develop detailed project timelines and budgets.
    • Assist in contract negotiations and ensure clarity on deliverables.
    • Based on the agreed scope and budget, resource the project: help build the JDs, kick off the recruitment process if needed. 
  • During the Project: 
    • Lead the project kickoff, ensuring alignment between all stakeholders.
    • Oversee daily project activities and ensure that the team adheres to timelines.
    • Manage resources effectively to ensure the right mix of skills for the project.
    • Maintain regular communication with clients and ensure their needs are addressed. 
  • After the Project: 
    • Ensure all project deliverables are completed and meet quality standards.
    • Oversee the formal project handover and transition.
    • Conduct post-project reviews and gather feedback for continuous improvement.
    • Manage project closeout activities, including final financial reconciliations. 
  • Client Engagement: 
    • Maintain long-term relationships with clients and ensure satisfaction.
    • Identify and pursue opportunities for upselling and expanding project scope.
    • Work with the sales and engineering teams to explore new business opportunities.
    • Stay informed about client business changes and adjust project strategies accordingly. 
  • Reporting & Continuous Improvement: 
    • Track and report weekly on key project metrics such as revenue and profitability.
    • Regularly update senior management on project progress and financials.
    • Analyze outcomes and performance to implement process improvements.
    • Foster a culture of continuous improvement and operational efficiency. 

Qualifications 

  • Proven experience in project management, ideally in a global product/service delivery or consulting environment.
  • Strong leadership skills with the ability to manage cross-functional teams.
  • Excellent communication and client management skills.
  • Familiarity with financial oversight, budgeting, and resource management.
  • Ability to manage complex projects and drive continuous improvements. 

Benefits

  • Medical, Dental and Vision Insurance (Subsidized)
  • Flexible Spending Accounts (Healthcare and Dependent Care)
  • Short-Term and Long-Term Disability
  • Life and AD&D Insurance
  • Assistance Program
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off

While the talent scarcity within IT is at an all-time high and still growing, Xebia sticks to the mission of “aiming for thought leadership”, thus working with the best professionals in the market.

At Xebia, you will get the chance to work with passionate professionals within their field of expertise. We offer more than just a job, we offer a career. We are looking forward to working with you!

Xebia is committed to creating an inclusive and diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Please feel free to share your preferred pronouns with us during the application process.

All persons hired will be required to verify identity and eligibility to work in North America, and to complete any required employment eligibility forms.

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