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Helpdesk Service Desk / Asset Management Specialist

Remote

 

XLA is seeking a Helpdesk Service Desk / Asset Management Specialist for a client located in Lorton, VA.  In addition to the duties of the Service Desk Specialist this position will establish and maintain electronic surveillance inventories.

 

Inventory Service Desk Specialist duties shall include:

  • SAMS Sentry Consumable modules
    • Gain an understanding of the SAMS consumable modules, become backup POC for internal warehouse inventory.
    • Work with SAMS helpdesk to enter in all makes and models for all consumable, non-inventoried items to include supplies.
    • Establish and maintain an inventory of all items on Technical Operations Center (TOC) warehouse racks.
    • Work with individual sections to assist with local consumable inventories within the prospective areas.
    • Establish a base line inventory for all TOC supplies.
  • Work with SAMS Sentry development team and program managers for continued system improvements.
  • Annual surveillance inventory assistance; field verification and final dispositions.
  • Assist field offices with surveillance inventory corrections and user support when needed.
  • Transfers within SAMS Sentry, in and outbound. Verification of transfers acceptance, investigate resolutions when issues with transfers occur.
    • Assist with transfers when needed.
  • Work with individual sections to assist with local barcoded surveillance inventories within the prospective areas.

 

Other duties may include:

  • Assist with TOC warehouse and front desk coverage.
    • Receiving and dispensing items to and from carries only, no shipping duties are to be assigned.
  • Must be able to operate government vehicles to include Forklifts and pickup trucks when needing to assist with transportation of inventoried items locally.

 

Requirements

  • Experience working with Sunflower Asset Management System (SAMS) a plus
  • Experience with Warehouse Management System (WMS) / ERP tool such as SAP a plus
  • Above average computer skills, including Microsoft Excel, Word and PowerPoint
  • Familiarity with other Inventory Management Systems, Software Patching/Update Tools, and Equipment Discovery Tools such as, but limited to, Sunflower Asset Management System (SAMS), Microsoft SCCM, and Altiris.
  • Position will be supporting a Federal agency which requires U.S. citizenship and clearance

 

Education

  • High School Education
  • Additional training in administration / finance
  • 1-3 years of experience with Inventory Managements Systems

 

Security Clearance:

  • Ability to obtain a DHS Public trust-handling sensitive data.

 

EEO Statement

XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality 

and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity,

national origin, veteran, or disability status. As part of this commitment, XLA will ensure that persons with disabilities

 are provided reasonable accommodations in the hiring process. We encourage qualified individuals with disabilities to apply.

If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions,

please contact our HR team by phone at 703-584-8317 or via email at humanresources@xla.com.

For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL)

 interpreter where needed as a reasonable accommodation for the hiring processes.

 

We are proud to be an EEO/AA/M/F/VET/DISABILITY EMPLOYER.

 

All qualified applicants will receive consideration for employment without regard to their protected

veteran or disabled status and will not be discriminated against for self-identifying with either category.

 

 

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