Back to jobs
New

Staff Product Manager, Buyer Experience

North Bethesda, MD

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is looking for a driven, curious and customer obsessed Staff Product Manager to join its Buyer Experience group. In this role, you will manage the buyer lifecycle from starting a session to getting a quote for custom manufactured parts. You will define a 6-12 month forward-looking strategy, secure cross-functional buy-in across engineering, design, data science, category management and marketing and hold accountability for outcomes that make the quoting experience with Xometry frictionless  You will be given a metric and a problem space, not a fully scoped backlog. Comfort defining your own roadmap from ambiguous signals is a requirement, not a bonus.

This role requires a hybrid schedule (3 days a week) at our Waltham, MA or North Bethesda, MD office location.

How You'll Contribute:

  • Buyer Ecosystem Growth: Own the session to quote conversion funnel end to end. Run rapid, structured experiments on landing pages, CTAs, signup and file upload flows, and use the results to drive measurable lifts in new buyer signup and conversion rates
  • User Research and Insights: Champion the needs of buyers across the team. Gather feedback directly from users through interviews, surveys, and usage data, and connect those insights to roadmap priorities and measurable business outcomes
  • Problem Discovery: Proactively identify and define new problem spaces across the buyer lifecycle, including new buyer onboarding and marketplace breadth and depth, while driving execution on existing commitments with incomplete information
  • Product Strategy and Roadmap: Define and own the product strategy and set a 6-12 month forward-looking roadmap, with clear outcomes and milestones you present to technical and non-technical audiences
  • Data-Driven Decisions and Accountability: Set desired outcomes and define KPIs for each initiative you run. Monitor results closely and adjust priorities in real time, synthesizing findings into clear narratives for technical and non-technical audiences alike
  • Cross-Functional Collaboration and Enablement: Secure alignment across engineering, design, data science, category management and marketing, and drive adoption of new capabilities through rollout strategy, in-app education, and customer communication
  • Build and Ship with AI Agents: Operate spec-first. Translate your experimentation roadmap into structured, machine-executable specs that AI agents (Claude, Cursor) can build against, and work hand-in-hand with marketing, design, engineering and product analytics to prototype, validate, and ship statistically sound changes fast

What You'll Bring to Xometry:

You would be a good fit with:

  • 8+ years of experience in product management, including direct ownership of a two-sided marketplace or platform product
  • AI-native, with hands-on fluency in tools like Claude and Cursor, and a track record of using them to compress the path from idea to validated, shipped product change
  • Strong strategic and analytical skills, with a systems-thinking approach to managing complexity and trade-offs across multiple product areas
  • Comfort making decisions under ambiguity, translating a loosely defined problem into a testable hypothesis and a plan
  • Strong communication and influence skills, with the ability to align senior leadership and cross-functional partners without direct authority
  • Proven ability to drive change within a fast-paced, scaling organization
  • Bachelor's degree in Business, Computer Science, Engineering, or a related field

Signals we look for:

  • You can walk through a specific test you ran on a landing page, CTA, or signup flow: the hypothesis, the result, and what you would change if you ran it again
  • You have redesigned an onboarding or signup flow and can point to the before and after conversion numbers, not just the shipped feature
  • You have worked in a marketplace or platform business and understand why both sides of the transaction need to trust the product before they commit
  • You have shipped an ML or AI powered feature into a complex onboarding flow with multiple user segments or tiers
  • You have a point of view on manufacturing, supply chain, or logistics, or you can show how you learn unfamiliar operational domains fast

Pace:

This is a startup pace inside a public company. You will be given a metric and an open problem, not a scoped project plan, and you will be expected to quickly move from hypothesis to shipped test. If you do your best work with a clear brief and a stable backlog, this is not the right role.

The estimated base salary range for new hires into this role is $180,000 - 207,000 annually + bonus depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Create a Job Alert

Interested in building your career at Xometry? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Xometry’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.