Lifecycle Campaign Specialist

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Role Summary

We are looking for a Lifecycle Marketing Specialist (Production) who can build high-quality email and lifecycle communications from brief to launch. This role focuses on the production, assembly, quality assurance, localisation, scheduling, and optimisation of emails and other customer-facing messages, including in-app communications such as banners and pop-ups.

The ideal candidate combines strong hands-on email production skills with a solid understanding of email HTML/CSS, modern email-building tools, and lifecycle messaging best practices. They can work within established brand templates and modular systems while also creating new message elements when needed.

Strong English skills are essential. Copywriting abilities, design sensibility, and experience with templating languages such as Liquid are considered strong advantages.

Key Responsibilities

• Build, test, and deploy marketing, transactional, and automated emails while ensuring high quality, brand consistency, and responsiveness.

• Work with existing templates, modules, and design systems while creating new email components when required.

• Produce and adapt other lifecycle communications, including in-app banners, pop-ups, and similar user-facing messages.

• Write, edit, and adapt email and lifecycle message copy in clear, natural English.

• Support localisation processes and prepare content for different regions and languages.

• Conduct end-to-end quality assurance before launch, including checks for layout, formatting, links, calls-to-action, personalisation, dynamic content, tracking implementation, and rendering across devices and email clients.

• Prepare campaigns for scheduling and deployment, ensuring accuracy and launch readiness.

• Support A/B testing initiatives, including subject lines, content variations, send times, layouts, and creative elements.

• Monitor campaign performance metrics and provide practical recommendations for continuous improvement.

• Collaborate closely with Design, CRM, Marketing, and Regional teams to transform briefs into production-ready lifecycle campaigns.

Requirements

Skills and Experience

• Proven hands-on experience building and preparing emails for launch.

• Good understanding of HTML and CSS for email production.

• Confident use of email editors, builders, and QA tools.

• Solid knowledge of email best practices, responsive design, and cross-client compatibility.

• Ability to work with both pre-built templates and custom-built email elements.

• Fluent English with strong writing and editing skills.

• Exceptional attention to detail and a quality-first mindset.

• Ability to manage multiple projects, message types, and deadlines without compromising quality.

Nice to Have

• Copywriting experience in email, CRM, or lifecycle marketing.

• Design skills or strong visual judgement for email layout and message presentation.

• Experience with templating languages, particularly Liquid.

• Understanding of dynamic content, personalisation logic, and conditional content blocks.

• Experience creating and managing in-app messaging formats.

• Familiarity with email automation platforms and CRM workflows.

• Understanding of campaign testing methodologies and performance analysis.

Working Conditions

• Fully remote, full-time position.

• Fixed compensation based on experience and career level.

• Significant annual loyalty bonus.

• Overtime opportunities may be available depending on business needs.

• Corporate laptop provided.

• Free corporate language courses.

What We Offer

Team Spirit and Supportive Culture

We work in an open, friendly, and trusting environment that encourages initiative and collaboration. Everyone at Xometry is ready to support one another during challenging times, and we celebrate our achievements together while recognising each person's contribution.

Growth and Development Opportunities

As a fast-growing company, we offer continuous learning and development opportunities. Every new challenge provides an opportunity to expand your skills, take ownership, and make a meaningful impact.

We Care

We provide ongoing well-being initiatives and organise charity projects around the world, supporting both our employees and the communities we serve.

Flexibility

Speed and adaptability are among our greatest strengths. Our flexible processes and planning enable us to respond quickly to changing business conditions while maintaining effectiveness in uncertain environments.

Structured Onboarding

New employees benefit from a well-designed onboarding programme that integrates processes, technologies, and systems into one seamless experience.

Please submit your resume in English.

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