Account Manager, ESPT

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

 We are looking for an Account Manager to support our growth and play an active role in the development of our ESPT business. In this role, you will be responsible for developing stable and repeatable sales within specific industries and/or geographies by building and maintaining strong relationships with customers, from market leaders to smaller players across industries such as machine building, robotics, infrastructure, furniture, and others.

You will manage the full sales cycle, develop new business opportunities, and build long-term customer relationships while contributing to the continuous improvement of our sales processes and overall business development.

How You’ll Contribute:

• Sales & Account Management:
  • Develop repeatable and stable sales within assigned industries and/or geographies by establishing and maintaining strong relationships with customers
  • Work with incoming warm leads, qualify opportunities, develop relationships, and convert prospects into customers
  • Acquire new customers and expand existing customer relationships
  • Build and manage an opportunity pipeline within specific industries and/or geographies
  • Manage the full sales cycle, from initial customer contact and enquiry through order placement and the development of repeat business
  • Maintain customer relationships throughout all stages of the project and act as the primary point of contact for assigned customers
• Business Development & Growth:
  • Achieve individual sales targets across an assigned customer portfolio and industry and/or geographic focus
  • Identify new business opportunities and develop strategies to expand the customer base
  • Identify and share best practices in sales and account management to support the continuous development of the business
  • Contribute ideas and recommendations for process improvements, new initiatives, and innovative approaches to support company growth
• CRM & Sales Process Management:
  • Ensure accurate, regular, and timely documentation of the sales process in the CRM system
  • Maintain a clear and up-to-date overview of customer interactions, opportunities, and pipeline development
  • Collaborate with internal teams to ensure a smooth customer experience and effective execution throughout the sales cycle

What You’ll Bring to Xometry:

• Sales Experience: Proven track record of successful sales and account management, preferably in industries such as rapid prototyping, engineering, robotics, automation, 3D printing, or related technical environments
• Customer Focus: Strong customer orientation with a genuine interest in building long-term relationships and supporting customers throughout the sales process
• Technical & Digital Mindset: Enthusiasm for IT, digitalisation, and modern technologies, with a willingness to actively adopt and use new tools and software
• Industry Knowledge: Understanding of metalworking, 3D printing, injection moulding, or related manufacturing technologies is a strong advantage
• Business Development: Demonstrated ability to identify new opportunities, develop pipelines, acquire new customers, and grow existing accounts
• Problem Solving: Ability to think outside the box, identify solutions, and effectively resolve customer and business challenges
• Leadership & Ownership: Strong leadership skills, a proactive mindset, and the ability to take ownership and drive results independently
• Growth Mindset: Highly motivated, ambitious, and driven to achieve and exceed sales targets
• Language Skills: Full professional proficiency in Spanish and English. Portuguese is preferred
• Startup Environment: Readiness and willingness to work in a dynamic, fast-growing environment where priorities can evolve quickly

What We Offer:

• Competitive compensation structure consisting of a base salary plus a monthly commission of 2% of sales, with no cap
• Corporate laptop and smartphone
• Free corporate English language courses
• Remote working model with occasional international travel to the UK and Germany
• Team Spirit & Friendly Atmosphere:
  • Work in an open, friendly, and trusting environment that welcomes initiative
  • Support one another through challenging times and celebrate successes together
  • Recognise and value the contribution of every team member
  • Participate in charitable projects around the world
• Development Opportunities:
  • Join a fast-growing company where each new challenge provides an opportunity to learn, grow, and make a meaningful impact
• Flexibility:
  • Work in an environment where speed and flexibility are key advantages
  • Benefit from flexible processes and planning that allow us to respond quickly to changing conditions and remain effective in the face of uncertainty
• Onboarding:
  • Follow a well-structured onboarding plan that brings together processes, technology, and systems into one integrated experience

Reporting to: Sales Leader, ESPT

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