Current openings at XP Health Internal

The Opportunity XP Health is looking for a Marketing Manager to help drive growth across the full member lifecycle—from client acquisition and enrollment to ongoing engagement and retention. This role is ideal for a hands-on marketer who enjoys turning strategy into execution and thrives in a fast-paced, collaborative environment. You’ll play a critical role in bringing XP Health’s story to life across channels, partnering closely with Sales, Product, Engineering, and external vendors to deliver thoughtful, high-impact campaigns. If you’re energized by experimentation, data-driven iteration, and building meaningful experiences for members, this role offers the chance to make a real impact. Core Responsibilities Own and execute integrated marketing campaigns that drive brand awareness, member engagement, and growth across email, social, display, direct mail, and content channels Lead lifecycle marketing execution, including building, QA’ing, and launching campaigns in partnership with engineers and third-party vendors Code and QA templates Schedule email and SMS sends Troubleshoot delivery or performance issues Support client reporting Ensure marketing communications are well-designed and effective, with layouts optimized for performance, usability, and mobile experience Analyze campaign performance and translate insights into optimizations that improve engagement, conversion, and retention Partner with Sales to align marketing efforts with revenue goals and support pipeline growth Plan and execute events, product launches, and promotional initiatives that increase awareness and drive adoption Build and maintain strong relationships with external clients, partners, agencies, and vendors Represent the Marketing function in client meetings, clearly communicating strategy, performance, and next steps Requirements 3+ years of experience in Marketing, Business, Communications, or a related field Strong attention to detail and organizational skills, with the ability to manage multiple priorities in a fast-moving environment A solid understanding of digital marketing channels and tools, especially email and lifecycle marketing Hands-on experience with email and marketing automation platforms (e.g., HubSpot, Customer.io, Salesforce Marketing Cloud) Proficiency with design tools such as Figma or Adobe Creative Suite Comfort working cross-functionally and communicating clearly with both technical and non-technical partners A proactive, ownership-driven mindset—someone who sees opportunities and takes initiative Bonus Skills (Nice to Have) Visual design or light coding experience Product marketing experience, including personas, user journeys, or messaging frameworks Experience leveraging AI tools or automation to improve marketing efficiency and experimentation Why Join XP Health? Shape the future of vision health with an ownership mindset in a mission-driven startup Work alongside a team that values innovation, creativity, and bold execution Be the face of change for providers transforming the member experience Competitive compensation, benefits, and growth opportunities in a scaling company We aren’t looking for perfection, none of us is perfect. We are looking for those who have a strong character and desire to continually learn and contribute to a meaningful mission. Note: This role is preferred onsite in San Carlos, CA, with an expectation of being in the office at least 2 days per week to support collaboration and cross-functional work.

Your impact and responsibilities Transform visiting the eye doctor into an enjoyable and delightful experience for a BILLION people Tackle challenges to provide responsive and engaging customer experiences while ensuring user data is being handled securely and with care Design, implement, and test brand new product features having top-line business impact and performance (delightful customer facing features and internal tools improving productivity) Build tools to deploy, monitor, and manage our applications Conduct code reviews and provide regular feedback to your team Keep up to date with the latest web technologies and infrastructure designs What we’re looking for BS/MS in CS, related technical field, or equivalent industry experience 5+ years of object oriented programming experience in a professional environment Experience building secure, production-level, backend infrastructure Experience working with AWS services (e.g. S3, ElasticBeanstalk, EC2) Experience in web technologies such as ES6, React, Node, Redux, jQuery, Webpack, Babel, SCSS Passion for creating great user experiences Ability to work in a cross functional environment (non-engineers such as designers, doctors, and end customers) Self-starter, adaptable, coachable, and excited to work in a fast-moving startup environment Our team is Hybrid in our San Carlos Office Nice to haves Former founder or early engineer at a startup Mobile development experience Experience working with Augmented Reality Why join us? Passionate founders with pedigree relevant to the space (Forbes 30 under 30, ex-Facebook and Airbnb, former board members and advisors at various companies) Proven team with senior leadership and subject-matter expertise Enormous market ($40B is spent annually in the US vision care, over $17B is going to waste annually) Proven product market fit with over 20 corporate clients (and quickly expanding!) Our Hiring Process: We believe great engineering teams are built through thoughtful conversations, collaborative problem-solving, and a mutual understanding of how we work. Our interview process is designed to give you a clear view into our engineering culture while allowing us to understand your technical strengths and approach. Stage 1 — Recruiter Screen A 20-minute conversation with our recruiting partner to discuss your background, career goals, and mutual fit.  Stage 2 — Technical Round 1 A collaborative coding session with an engineer focused on problem-solving, communication, and technical approach. Stage 3 — Technical Round 2 A deeper technical discussion with another engineer where you'll work through additional coding and algorithmic challenges while exploring your engineering thought process. Final Round — Onsite Interview Meet with members of our EPD team at our San Carlos Headquarters and  James Wong, Co-Founder and CTO, to learn more about XP Health's vision, culture, and the impact you'll make. The onsite interview typically lasts 3-4 hours and is required for all candidates. Travel expenses will be covered for candidates traveling from outside the Bay Area.

About the role XP Health is running a short research study to test a new way of measuring for progressive lenses, comparing it against our current process. About 30 participants will each go through an at-home step and an in-office visit, and the data will shape how we measure for lenses going forward. We're looking for a highly organized person to run the day-to-day of the study so our product and optical teams can focus on the analysis. It's a great fit for a student, recent grad, or anyone who wants hands-on experience with a real research study at a health tech startup. Your impact and responsibilities Recruit and schedule ~30 study participants within the study window (e.g., via Craigslist or similar channels) Coordinate frame shipment logistics to participants' homes (working with the frame-selection lead on sizing) Collect and verify at-home OC kit photo submissions for completeness before scheduling in-office visits Run in-office sessions (~2 hrs/participant): coordinate opticians, capture in-office OC kit photos, ensure all 4 required data points are collected per participant (face scan, at-home image, in-office image, optician OC height readings x2–3) Administer consent/intake paperwork per IRB requirements Organize and QA all collected data into the shared repository Vishrut is using for model analysis; flag gaps or inconsistent readings Act as the single point of contact for participants throughout their involvement Provide the Principal Investigator with regular (daily or every-other-day) status updates on recruitment, scheduling, and data completeness against target (N=30, 4 data points each) What we're looking for Strong scheduling and logistics skills. You can keep 30 people's timelines on track in a tight window. Detail-oriented and comfortable following a set process exactly, every time Warm, clear communicator who's comfortable working with participants and clinical staff Comfortable with Google Sheets or similar tools Available to work onsite at our San Carlos office full-time (about 9am–5pm) for the whole study Available from October through November Nice to haves Experience coordinating a research study or supporting a clinical study Background or coursework in optometry, vision science, or healthcare Human subjects research training (such as CITI). If you don't have it, we'll help you complete it before you start. Details Employment type: Temporary, full-time, W-2 hourly (non-exempt) Pay: $37.50 per hour/ Contract Research Assistant — Virtual OC Validation Study (~$1,500 per week or $6k a month) Hours: Approx. 9am–5pm, onsite Duration: About 4–6 weeks, October through November Location: Onsite at XP Health HQ, San Carlos, CA Paid sick leave is provided under California law. This temporary role isn't eligible for company benefits. Why join us? Get hands-on experience running a real research study from start to finish Work alongside our product, engineering, and optical teams at a growing health tech startup Help shape a product used by people across the country. $40B is spent on US vision care every year, and over $17B of it goes to waste. Backed by experienced founders and 20+ corporate clients (and growing!) Our hiring process We're moving quickly to have someone to start in October Stage 1 — First screen: A 20-minute call to talk through the role, your availability, and pay. Stage 2 — Interview Onsite with Team: A conversation about how you'd organize the study, work with participants, and keep the data accurate. We aim to make a decision within a few days of your final interview.